E-commerce Customer Support Specialist

hace 1 semana


Ensenada, México MD International Baja A tiempo completo

Descripción y detalle de las actividades

About Us:
We're a vibrant online store handling customer service for multiple stylish apparel brands. We're in search of talented individuals who can join us as E-Commerce Customer Support Specialists.

What You'll Do:

- Resolve customer queries and issues in a proactive and friendly manner.
- Provide detailed information about our products, orders, and shipping processes.
- Guide customers through the purchasing and return processes.
- Collaborate with other teams to ensure customer satisfaction for various apparel brands.

Experiência y requisitos

What We're Looking For:

- Strong communication skills in English, both written and spoken.
- Previous experience in customer service is beneficial.
- Familiarity with online shopping and e-commerce practices.
- Ability to work independently and handle tasks efficiently.
- Punctuality and reliability in showing up to work on time.

**Requirements**:

- High school diploma or equivalent; college education is a plus.
- Flexible availability, including weekends and holidays.

Available Shift Hours:

- Mon - Fri: 8:00 AM - 6:00 PM
- Mon - Fri: 8:30 AM - 6:30 PM
- Mon - Fri: 9:00 AM - 7:00 PM
- Mon - Fri: 9:30 AM - 7:30 PM

Perks:

- Competitive pay for your independence and skills.
- Opportunities for personal and professional growth.
- Fun and inclusive workplace environment.

Beneficios
- Beneficios de acuerdo a la LFT
- Servicios medicos en planta
- Comedor

**Número de vacantes** 1

**Área** Atención a Clientes/Call Center/Telemarketing

**Contrato** Permanente

**Modalidad** Presencial

**Turno** Diurno

**Jornada** Tiempo Completo

**Horario**
- Tiempo completo
- A tratar en entrevista
- Lunes a viernes

**Estudios** Preparatoria

**Inglés**Hablado: Avanzado, Escrito: Avanzado

**Disponibilidad p. viajar** No


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