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Administrative Assistant
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**Job Description (virtual administrative assistant)**
**Job details**:
Pest control virtual administrative assistant
$800-1000 a month
Annual bonus for high quality of service
Full-time, Monday-Friday, 9-5 Eastern Time USA
**Full job description**:
If you’re interested in working with a local American company that plans to grow, grow, and grow then look no further than Modern Pest Solutions. We are a local company striving to be the best pest control service provider in central Virginia. MPS is building a company that focuses on high quality employees that exemplify our company vision and values. We want to provide employees with the opportunity to be flexible in their work schedule, maintain a work-life balance, and build longevity with our company. Our main goal is to create the best customer experience for our clients to ensure the continued growth and success of our company. Ideally, MPS becomes a career for each employee with opportunities to grow and make more money within the company.
The virtual administrative assistant will interface over the phone with our customers. The main job duties will be to:
- Learn the company services and offerings to assist clients over the phone
- Answer the phone for current clients as well as potential new clients
- Answer questions of potential clients using a flow chart
- Listen to and record information of clients, and inputting information into servicing software
- Relay information from calls to owner of the company for follow-up actions
- Handle basic billing of new and existing customers, as well as taking payments for the company
- Assist with any administrative duties as necessary
- Expect to be a part of a manageable, but growing company
**Qualifications**:
- Strong communication skills - must speak fluent English
- Ability to learn quickly
- High degree of attention to detail
- Excellent customer-service skills
- EXPERIENCE A PLUS, BUT NOT REQUIRED
**Employee benefits**:
It’s the goal of MPS to provide employees with a career that is both engaging and fruitful for both company and employee.
- One-week paid vacation
- One-week paid personal time
- Eight paid holidays (January 1st, May 31st, July 5th, September 6th, November 11th, November 25th, December 24th & 25th)
- Saturday and Sunday off
Pay: $800.00 - $1,000.00 per month
Application Question(s):
- Do you have a home office with computer and microphone?
- What speed internet do you currently have?
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: Remote
