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Head of Sales

hace 3 semanas

Ciudad de México CDMX Voyagu A tiempo completo

Voyagu is a dynamic and innovative tech-enabled travel agency based in the US, focused on delivering exceptional air travel services to premium clients. With operational hubs in Mexico City and Warsaw, and a commitment to providing the best customer experience in the industry, we are poised for significant growth and transformation.

**Key Responsibilities**:

- **Strategic Leadership**:

- Develop and implement sales strategies to achieve company revenue goals.
- Scale the inside sales team from initial hires to a full team of 50 sales professionals.
- Foster a high-performance sales culture focused on customer success and continuous improvement.
- ** Team Management**:

- Recruit, train, and mentor sales agents, ensuring they have the tools and knowledge to succeed.
- Identify and develop high-potential team members for leadership roles.
- Conduct regular performance evaluations and provide constructive feedback.
- ** Sales Operations**:

- Oversee daily sales activities, ensuring targets and KPIs are met or exceeded.
- Collaborate with marketing and product teams to align sales strategies with overall business objectives.
- Implement sales processes, tools, and technologies to enhance efficiency and effectiveness.
- ** Analytical Reporting**:

- Utilize data and analytics to monitor sales performance and identify areas for improvement.
- Prepare regular reports for senior management, highlighting successes, challenges, and recommendations.
- Analyze market trends and customer feedback to inform sales strategies.
- ** Customer Relationship Management**:

- Ensure exceptional customer experience throughout the sales process.
- Handle escalated customer issues and provide solutions promptly.
- ** Compliance and Ethics**:

- Ensure all sales activities comply with company policies and legal regulations.
- Promote a culture of integrity and ethical behavior within the team.

**Qualifications**:

- **Education**:

- Bachelor's degree in Business Administration, Marketing, Sales, or a related field. MBA is a plus.
- ** Experience**:

- Minimum of 7-10 years of sales experience, with at least 5 years in a leadership role.
- Proven track record of scaling and managing large sales teams (preferably around 50 people).
- Experience in the travel tech industry or a related field is highly desirable.
- Demonstrated success in promoting team members into leadership positions.
- ** Skills**:

- ** Leadership Skills**: Exceptional ability to lead, motivate, and develop a high-performing sales team.
- ** Sales Expertise**: Deep understanding of sales processes, techniques, and best practices.
- ** Analytical Skills**: Proficient in data analysis and interpretation to drive decision-making.
- ** Communication Skills**: Excellent verbal and written communication skills in both English and Spanish.
- ** Strategic Thinking**: Ability to develop and execute strategic sales plans.
- ** Cultural Competence**: Familiarity with U.S. business culture and customer expectations.
- ** Technical Proficiency**: Experience with CRM software (e.g., Salesforce) and sales enablement tools.

**Personal Attributes**:

- **Results-Oriented**: Strong focus on achieving measurable outcomes.
- ** Adaptable**: Comfortable working in a fast-paced startup environment.
- ** Collaborative**: Works well with cross-functional teams.
- ** Integrity**: Demonstrates ethical behavior and promotes company values.

**What We Offer**:

- Competitive Salary and Bonus Structure
- Comprehensive Benefits & Perks Package
- Opportunities for Professional Growth and Advancement
- Dynamic and Inclusive Work Environment
- Participation in an Exciting Growth Phase of Our Company