HR Operations and Delivery Analyst Ii

hace 1 semana

Monterrey, México Conduent de Mexico S.A. de C.V. A tiempo completo

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

**HR Operations and Delivery Analyst II**

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where teamwork is noticed and valued every day.

**Role Responsibilities**:

- Provide broad Employee Relations support to all business units.
- Participates and liaises centralized HR services across employee data, talent acquisition operations, benefits, grievance procedures and leaves.
- Communicates services with the internal and external HR information systems, HR program managers and specialists.
- Research and answers problems in a timely manner, finding the root cause of issues to provide accurate answers and facilitate appropriate solutions.
- Identify and drive process improvements.
- Interpret, review and revise Conduent policies, procedures, and guidelines.
- Coordination with operations and other departments
- All other duties assigned.

**Qualifications**:

- Bachelor’s Degree or Equivalent Work Experience.
- Communication: Excellent written and verbal English communication skills.
- Organized: Must be organized and able to follow a systematic method of completing tasks.
- Ability to prioritize and work on a team structure.
- Analytical Skills: Must be able to think and reason to solve a problem.
- Problem Solving: Must be able to find solutions within the Conduent guidelines, Federal guidelines and in the best interest of the parties involved.
- Proficient in the MS Office tools.
- Must consent to and successfully clear all required pre-employment screenings (background, drug screen).
- Previous experience in a transaction processing and/or outsourcing environment (desired)
- HR Certification (PHR/SPHR or SHRM-CP/SHRM-SCP) (desired)

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

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