Customer Care
hace 4 días
**Customer Care & Retention Representative**
**Location**: On-site at Av. P.º Río San Miguel 75-Planta Alta, Proyecto Río Sonora Hermosillo XXI, Hermosillo, Son.
**Compensation**: Up to $5,000 monthly ($4,000 base + $1,000 performance bonus)
**Schedules**:
- **Full-Time**: $5,000 weekly pay, 6:00 AM - 3:00 PM, two days off (Tuesday & Wednesday OR Wednesday & Thursday).
- **Part-Time**: $4,000 weekly pay, 6:00 AM - 3:00 PM, three days off (Thursday, Friday & Saturday).
**Key Responsibilities**:
- Retain customers by addressing concerns and resolving issues.
- Use negotiation skills to turn cancellations into saves.
- Manage high volumes of customer interactions efficiently.
**Qualifications**:
- Advanced English proficiency.
- 1+ years of similar experience preferred.
- Strong computer skills; typing speed of 40+ WPM.
- Excellent verbal and written communication skills.
**Why Join Us?**
- **Training**: One week of training with $4,000 salary + $1,000 bonus.
- **Flexible Work-Life Balance**: Choose between full-time or part-time schedules.
- **Competitive Pay**: Up to $5,000 monthly earnings.
- **Meaningful Impact**: Be part of a supportive team making a difference in customers' lives.
Take the next step in your career—**APPLY NOW**
**Job Types**: Full-time, Permanent
Pay: $5,000.00 per week
Work Location: In person
Application Deadline: 20/01/2025
Expected Start Date: 20/01/2025
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