People Operations Analyst

Keep is the fastest-growing Canadian fintech startup ever. We built the first cross-border bank that offers Canadian businesses credit cards, deposit accounts, currency conversions, and revenue financing at no cost.

Hey there Are you a People Operations Analyst ready to take on a new challenge?

We are a team of seasoned global startup veterans with previous exits that are building Keep to be the next generational banking institution in Canada.

We have raised millions from the top VCs in fintech and are now scaling.
- Assist in the recruitment and onboarding process, including scheduling interviews, coordinating assessments, conducting reference checks, and preparing offer letters and employment contracts.
- Maintain and update people records, databases, and employee files, ensuring the accuracy and confidentiality of sensitive information.
- Administer employee benefits programs, including enrollment, changes, and terminations. Serve as a point of contact for employees' benefits-related inquiries.
- Coordinate employee training and development programs, including scheduling workshops, tracking attendance, and collecting feedback.
- Support performance management processes, including performance reviews and goal setting, and assist in maintaining performance data and reports.
- Assist with employee relations matters, such as addressing employee queries and concerns, conducting investigations, and documenting outcomes.
- Coordinate and assist with employee engagement initiatives, such as organizing team-building activities, recognition programs, and employee surveys.

**Who you are?**
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent attention to detail and ability to maintain a high level of accuracy in all work.
- Strong interpersonal and communication English skills, both written and verbal.
- Experience working with Google Workspace
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- Ability to work independently and collaboratively in a team-oriented environment.

**Why join Keep?**
- Work with a talented and passionate team that values innovation and collaboration
- Opportunity to work on cutting-edge technology and contribute to the growth of a dynamic startup
- A fast-paced and challenging environment that encourages creativity and experimentation
- Chance to make a real impact on the company's success and shape the future of the industry
- Competitive salary and benefits package that includes equity, unlimited PTO, WFH support, and more.
- A supportive and inclusive company culture that values diversity and promotes work-life balance.

**What type of people are we looking for?**

**Transparent communicators -** If you say you will do something, do it. If you’re having trouble, let someone know. We can’t all be everywhere at once, so we rely on each other to flag issues and raise concerns where needed.

**Comfortable in a fast-paced setting -** You'll need to be comfortable working in a fast-changing environment with incomplete information. We're a young, agile company.

**No egos -** Everybody gets their hands dirty and jumps in where needed.

**Self-directed -** We are a globally remote company. We don’t like micromanaging because it doesn’t work and we believe in trusting people to get their work done.

**Benefits**:

- Competitive salary and equity package
- Unlimited PTO
- WFH Bonus & Support
- Remote work

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you're passionate about building great products and want to work in a fast-paced startup environment, we'd love to hear from you