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HR Team Lead for Global HR Shared Services Team
hace 6 días
**This role requires 90% of working hours to be in the EST time zone. This is non-negotiable. Do not apply if unable to meet this requirement**
Upwork Managed Services is seeking a dynamic and versatile professional with a robust background in Human Resources to join our team as an HR Team Lead for an enterprise-scale end client. The ideal candidate will play a crucial role in ensuring seamless HR operations and providing outstanding service to our internal stakeholders. This position will report to the HR Operations Manager/HR Business Partner (HRBP).
Key Responsibilities:
- Process payroll, benefits, and other HR functions for our client's US employee population.
- Prepare documentation for change management processes.
- Act as the primary point of contact for customer inquiries, ensuring prompt and effective resolution.
- Work with cross-functional teams to enhance the customer experience.
- Assist supervising HR Generalists, ensuring the timely completion of tasks and projects.
Qualifications
Qualifications:
- Proven experience in managing payroll and benefits, preferably in the US.
- In-depth knowledge of HR practices and policies.
- Demonstrated experience with change management.
- Proficiency in MS Office applications
- Strong communication and interpersonal skills.
- Tech-savvy and open to learning new tools and systems.
Logistics and Additional Requirements:
- Freelancers must have their own computer, webcam, microphone with high-quality audio, and a high-speed, password-protected internet connection. Work over an open wireless network is not permitted.
- A background check is required for this contract.
- Completion of Identity Verification (IDV) and Voluntary Consent tasks with Upwork is mandatory.
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