Empleos actuales relacionados con Customer Success Manager. - Mexico City - Cisco
-
Customer Success Manager
hace 5 meses
Mexico City Altair Engineering A tiempo completoJob Summary: We are currently looking for Customer Success Manager in the Mexico Region. You will collaborate closely with the Customer Success Team, Technical Support & Services Teams, Sales Force/Operations Team, and Account Managers & Sales Channel Teams. This individual will need to have a broad understanding of the data analytics landscape and...
-
Manager, Customer Success
hace 4 meses
Mexico City Nutanix A tiempo completoThe Opportunity Nutanix is building a world-class Customer Success and Renewals organization and we are looking for a Manager of Customer Success at Mexico City This dynamic individual will provide transformational leadership as they scale a high-performance team focused on the adoption and renewals of our subscription products. The ideal...
-
Manager, Customer Success
hace 2 semanas
Mexico City Gigamon A tiempo completoDescription At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers...
-
Customer Success Manager
hace 5 meses
Mexico City Maersk A tiempo completoThe Opportunity: Customer Success Manager We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen. At Maersk, we're not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center (GSC) in...
-
Enterprise Customer Success Manager
hace 5 meses
Mexico City InEvent A tiempo completoABOUT INEVEN T InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers. WHO WE ARE InEvent is a remote event tech company with InEventers in over 13 different...
-
Sr. Customer Success Manager
hace 1 semana
Mexico City Gigamon A tiempo completoDescription At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate...
-
Customer Success Account Manager
hace 4 semanas
Mexico City Tokeet A tiempo completoCustomer Success Account Manager - Fluent in English & Spanish Company Description:Tokeet provides SaaS software and support for our customers. This burgeoning industry is sometimes called Property Management Software (PMS), and it is all about managing the tasks necessary to coordinate bookings on multiple web sites, communicate with guests and work staff,...
-
Manager, Customer Success Scale
hace 5 meses
City, México Outreach A tiempo completoAbout the Team - The purpose of Customer Success at Outreach is to guide our customers throughout their Outreach journey - with a focus on removing barriers to product adoption and health. Through this we achieve mutual success by helping our customers realize value, leading to long term customer retention and growth. The Role - As the Manager of Customer...
-
Customer Success Manager
hace 2 meses
Mexico City Teamtailor A tiempo completoLet's build the future together!Teamtailor is an Employer Branding and an ATS SaaS platform used by over 9 000 companies, 200.000 users in 90 countries around the world .Working at Teamtailor means working at a young, international, and fast-paced tech company that offers an ideal workplace for those who want to have a real impact on the growth of an...
-
Sr. Customer Success Program Manager
hace 3 semanas
Mexico City Gigamon A tiempo completoDescription At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate...
-
Customer Success Manager
hace 7 días
City, México Ogury A tiempo completoOgury is** a global adtech company** that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. We deliver relevant audiences at scale and on quality publisher inventory thanks to **our exclusive data**, which is meticulously collected and crafted from millions of**...
-
Senior Enterprise Customer Success Manager
hace 1 mes
Mexico City Signifyd A tiempo completoAs a Senior Customer Success Manager (CSM) with Signifyd, you’ll be responsible for the success, net retention and expansion within the accounts in your portfolio. You will combine technology expertise, business acumen and passion for customer success to drive our customers’ and company’s expected outcomes. We are looking for team members who are...
-
Customer Success Manager
hace 5 meses
Mexico City Thomson Reuters A tiempo completoAbout the Role In this opportunity as a Customer Success Manager , you will: Develop a trusted advisor relationship with customer key stakeholders and Executive sponsors such that all Tax Accounting activities are closely aligned with the customer's business case and business strategy, allowing the full potential of their Thomson Reuters solutions...
-
Customer Success Insights Coordinator
hace 2 meses
Mexico City NielsenIQ A tiempo completoCompany Description Hybrid Job Description Why Data Impact by NielsenIQ? The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact. At Data Impact by NielsenIQ we collect...
-
Azure Partner Success Manager
hace 5 meses
Mexico City Microsoft A tiempo completoOverview The Small, Medium, and Corporate (SMC) organization helps businesses achieve their digital transformation and business goals by helping customers with Microsoft solutions and partners. One of the fastest growing customer segments in the industry, SMC helps customers realize value from the Microsoft Cloud across customer solution areas like...
-
Customer Success
hace 1 mes
Mexico City Trust People A tiempo completoEmpresa mexicana dedicada a recopilar y administrar DATA crediticia, está en la búsqueda de un:Customer Success / financieroRequisitos:2 años de experiencia en la gestión omnicanalExperiencia como customer success en el sector fintechTitulado en Marketing o a finesConocimientos en base de datos.Experiencia en SaaSResponsabilidades:Diseñar y seleccionar...
-
Customer Success Engineer
hace 5 meses
City, México Outreach A tiempo completo**About The Team** - The Customer Success team is at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. The purpose of Customer Success at Outreach is to guide our customers throughout their Outreach journey - with a focus on removing barriers to product adoption and...
-
Customer Success Consultant
hace 5 meses
City, México Outreach A tiempo completo**About the Team** The purpose of Customer Success at Outreach is to guide our customers throughout their Outreach journey - with a focus on removing barriers to product adoption and health. Through this we achieve mutual success by helping our customers realize value, leading to long term customer retention and growth. **The Role** The primary purpose of...
-
Customer Success Executive
hace 6 meses
Mexico City Infobip A tiempo completoAt Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through + offices on six continents, Infobip’s platform is...
-
Customer Success Manager Usa
hace 5 meses
City, México goFLUENT A tiempo completogoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction. We are a mission-driven...
Customer Success Manager.
hace 2 meses
What You'll Do
As a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. Your responsibilities will include:
Driving software utilization and value realization, leading to customer renewals and business growth. Proactively handling renewal risks, demonstrating insights to increase customer retention, and facilitating workshops to review adoption progress and ensure successful onboarding. Building strong relationships with customer partners to understand their challenges and objectives, and collaborating with Sales, Customer Success, Renewals, and Business Entities to identify use cases that drive value and business outcomes. Acting as a technology advocate, providing feedback to Cisco’s product teams for development and enhancements, and staying current with the latest Cisco technologies, competitive landscape, and industry trends. Offering expert guidance to customers, ensuring they achieve their business and technical goals with Cisco technologies.Who You'll Work With:
You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves partnering with Sales and Renewals teams to drive Annual Recurring Revenue (ARR) growth. This collaborative environment will enable you to leverage the expertise and support of various team members to achieve shared goals and deliver exceptional value to our customers.
Who You Are:
You are proactive and strategic, with a passion for driving software utilization to accelerate business outcomes. You excel at creating and implementing Technical Adoption Plans that lead software outcomes and optimize Return on Investment. Your ability to connect Cisco's offerings to success measures and remove adoption barriers is unmatched. You focus on driving ARR growth and work collaboratively with Renewals and Sales teams. You have a keen eye for identifying new opportunities and are dedicated to ensuring customer success and satisfaction.
Minimum requirements:
8 years od related experience Knowledge of a single technology architecture or CCNP/Industry equivalent certification. Experience developing software adoption plans across technology portfolio Experience driving software adoption with customer executives and technical leaders Experience leading cross-functional teams in a matrix organization English language fluent
Who You Are:
You are proactive and strategic, with a passion for driving software utilization to accelerate business outcomes. You excel at creating and implementing Technical Adoption Plans that lead software outcomes and optimize Return on Investment. Your ability to connect Cisco's offerings to success measures and remove adoption barriers is unmatched. You focus on driving ARR growth and work collaboratively with Renewals and Sales teams. You have a keen eye for identifying new opportunities and are dedicated to ensuring customer success and satisfaction.
Minimum requirements:
*8 years of related experience in the technology Industry or client facing role
*Knowledge of at least two technology architectures
*Experience driving successful customer adoption and delivery of projects.
*Experience leading cross-functional teams in a matrix organization
*Experience with budgeting and recurring revenue concepts, manage margin and reduce attrition
*Spanish and English fluent
