Team Manager

hace 1 mes

Mexico City Global Payments A tiempo completo

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Purpose

This position requires strong leadership, coaching skills, and expert level follow through. You must be able to cut through ambiguity and be comfortable with rapid prioritization/re-prioritization as needed. You will be working with other cross-functional groups that will have varied technical experience, so simple, clear communication is key in this role.

Essential Duties

Proficient in English having excellent oral and written communication skills.

 4+ years of experience in leadership role

 Sound exposure to Agile methodology

Manage and ensure internal customer expectations (US) are met from a work delivery standpoint.

 Strong people management skills.

 Strong Team Player with good time management, interpersonal & presentation skills.

 Good Conflict management and listening skills.

 Coaching and evaluation of the team members.

 Go Getter attitude to handle challenging development tasks. Demonstrate a strong positive CAN-DO attitude with a strong focus on results and delivery.

Adaptability, portray a positive attitude, Flexible, Multitask orientated.

Works under limited to moderate supervision, accept guidance and utilize information

Other Duties

Coach engineers to foster healthy team collaboration

Remove roadblocks & hold a standard of transparent communication

Will establish and maintain key relationships with internal and external customers to ensure work products are delivered promptly 

Will drive initiatives, collaborate with other teams and resources 

Required Qualifications

Bachelor’s Degree or relevant experience in place of education

 Information Technology Field and/or Acquirer Industry experience

Google Suite experience 

Preferred Qualifications

Experience in Payment Card Industry

Good experience in IBM Mainframe tools and Technologies like Cobol, JCL, VSAM, DB2, IBM File Manager, CA-7, Endevor etc. Working knowledge of MQ Series would be an added advantage.

Ability to understand business needs and translate into technology solutions, Also, able to articulate technical solutions in language understood by business users.

Provides expert advice/guidance to all levels for application documentation, procedures, methodology and standards.

Career Path

Lead Developer

Program, Project, or Operations Manager

Competencies

Strong verbal and written communication skills.

Collaborates effectively with others

Skills / Knowledge - Developing professional expertise in applying company policies and procedures to resolve various issues.

Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of various factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.

Supervision - Normally receives general instructions on routine work and detailed instructions on new projects or assignments.

Risk Assessment - Ability to identify, communicate, and mitigate risk within technical solution designs

Industry Knowledge - Continued self-education as it relates to current or future roles within the team

Incident Response - Knowledge and skills to contribute to all phases of Incident Response.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

  • Team Manager Complex

    hace 3 meses

    Mexico City AIG A tiempo completo

    Team Manager ComplexTo manage a team of complex Claims Adjuster.  To drive best practice claims handling performance both in terms of optimal claims outcomes and customer service, and the technical and professional development of their team.Duties and ResponsibilitiesFunctional Responsibilities: Manage the allocation of claims within their Complex team of...

  • Team Manager Complex

    hace 4 semanas

    Mexico City AIG A tiempo completo

    Team Manager ComplexTo manage a team of complex Claims Adjuster.  To drive best practice claims handling performance both in terms of optimal claims outcomes and customer service, and the technical and professional development of their team.Duties and ResponsibilitiesFunctional Responsibilities: Manage the allocation of claims within their Complex team of...

  • Team Manager

    hace 2 meses

    Mexico City TSYS A tiempo completo

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Team & Referee Services Operations, Manager – México

    hace 5 días

    Mexico City teamworkonline A tiempo completo

    We govern the beautiful game and ensure it's run with transparency and integrity.Under the guidance of the Senior Team Services & Facilities Manager (MEX) and working alongside the wider Team Services team (USA and CAN) and other tournament functional areas, the Team & Referee Services Operations Manager is responsible for coordinating the operational...

  • Team Lead Project Manager

    hace 1 mes

    Mexico City SDI Media A tiempo completo

    Team Lead Project Manager México City 22/05/2024 Monitoring and coordination of dubbing, subtitling and localization projects, supporting the PM team, focused on quality Responsabilities • Organization of assigned projects, according to the needs of each client • Integrate the project schedules into the EDMS system • Maintain the...

  • Team Lead Project Manager

    hace 4 semanas

    Mexico City SDI Media A tiempo completo

    Team Lead Project Manager México City 22/05/2024 Monitoring and coordination of dubbing, subtitling and localization projects, supporting the PM team, focused on quality Responsabilities • Organization of assigned projects, according to the needs of each client • Integrate the project schedules into the EDMS system • Maintain the...

  • Senior Team Services and Facilities Manager

    hace 4 días

    City, México FIFA A tiempo completo

    **Senior Team Services and Facilities Manager - México**: - The Senior Team Services and Facilities Manager is responsible, under the guidance of the Executive Director Stadium and Venue Management (Mexico) and Team Services Lead (Zurich), for overseeing the overall delivery of the Team Services Project in Mexico. - The Senior Team Services and Facilities...

  • Sea Logistics Team Leader

    hace 1 mes

    Mexico City Kuehne Nagel A tiempo completo

    We are looking for a Team Leader for our Mexico City-based maritime team. Tu función Supervise the follow-up of each of the orders, as well as give timely attention to customer requests, ensuring that all activities are carried out under the established guidelines. Tus responsabilidades  1. Review and manage the complete files per client as well as...

  • Sea Logistics Team Leader

    hace 4 semanas

    Mexico City Kuehne Nagel A tiempo completo

    We are looking for a Team Leader for our Mexico City-based maritime team. Tu función Supervise the follow-up of each of the orders, as well as give timely attention to customer requests, ensuring that all activities are carried out under the established guidelines. Tus responsabilidades  1. Review and manage the complete files per client as well as...

  • First Line Manager

    hace 2 meses

    Mexico City Teva Pharmaceuticals A tiempo completo

    The opportunityIT Services and Support is looking for an experienced First Line Manager (FLM), Global Workplace Support Services to lead the Customer Experience team that supports the IT service desk team providing L1 support consistently across Teva. An ideal candidate will bring a combination of hands-on technical and proficient team management qualities...

  • First Line Manager

    hace 4 semanas

    Mexico City Teva Pharmaceuticals A tiempo completo

    The opportunityIT Services and Support is looking for an experienced First Line Manager (FLM), Global Workplace Support Services to lead the Customer Experience team that supports the IT service desk team providing L1 support consistently across Teva. An ideal candidate will bring a combination of hands-on technical and proficient team management qualities...

  • Sea Logistics Team Leader

    hace 1 mes

    Mexico City Kuehne+Nagel A tiempo completo

    JOB DESCRIPTION We are looking for a Team Leader for our Mexico City-based maritime team. Tu función Supervise the follow-up of each of the orders, as well as give timely attention to customer requests, ensuring that all activities are carried out under the established guidelines. Tus responsabilidades 1. Review and manage the complete files...

  • Sea Logistics Team Leader

    hace 4 semanas

    Mexico City Kuehne+Nagel A tiempo completo

    JOB DESCRIPTION We are looking for a Team Leader for our Mexico City-based maritime team. Tu función Supervise the follow-up of each of the orders, as well as give timely attention to customer requests, ensuring that all activities are carried out under the established guidelines. Tus responsabilidades 1. Review and manage the complete files...

  • Manager, Inside Sales, Tactical Transaction Team

    hace 3 semanas

    Mexico City Zendesk A tiempo completo

    Job DescriptionWho we're looking forAt Zendesk, we empower our teams to bring calm to the chaotic world of customer service. As the Manager of the Tactical Transaction Team, you will lead a team of motivated sales executives who handle high-velocity customer interactions while delivering exceptional customer experiences. Your role will be pivotal in steering...

  • Website Implementation Team Lead

    hace 1 mes

    Mexico City SpotOn A tiempo completo

    At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

  • Website Implementation Team Lead

    hace 4 semanas

    Mexico City SpotOn A tiempo completo

    At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

  • Team Manager

    hace 6 días

    Mexico City Mercer A tiempo completo

    At Mercer, our purpose is to make a positive difference in people’s lives by helping advance their health, wealth, and careers. Mercer is a global consulting leader helping clients around the world redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being for their people.Mercer Global Operations and...

  • Finance Manager, Mexico Finance Team

    hace 1 mes

    Mexico City Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    Amazon Mexico is recruiting for a Finance Manager to join its fast growing Retail business. Working within the Retail team, you will lead the financial reporting and strategy of our Everyday Essentials business and Cost to Serve initiatives. You will partner closely with the Retail team, Finance and other business groups, to support and monitor the consumer...

  • Finance Manager, Mexico Finance Team

    hace 4 semanas

    Mexico City Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    Amazon Mexico is recruiting for a Finance Manager to join its fast growing Retail business. Working within the Retail team, you will lead the financial reporting and strategy of our Everyday Essentials business and Cost to Serve initiatives. You will partner closely with the Retail team, Finance and other business groups, to support and monitor the consumer...

  • Team Lead Project Manager

    hace 1 mes

    Mexico City Iyuno•SDI Group A tiempo completo

    Return to Careers Team Lead Project Manager México City 22/05/2024 Monitoring and coordination of dubbing, subtitling and localization projects, supporting the PM team, focused on quality Responsabilities • Organization of assigned projects, according to the needs of each client • Integrate the project schedules into the EDMS system ...