Accounts & Dispute Management Coordinator

hace 4 meses

Miguel Hidalgo, México PepsiCo A tiempo completo
Overview

We Are PepsiCo Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.Know more: PepsiCoJobs Join PepsiCo, dare for better.

Responsibilities

The Opportunity:

We are seeking a passionate leader to head our team of Accounts & Dispute Management Analysts. This role is essential in providing support to our stakeholders by managing accounts receivable tasks. Your responsibilities will include researching and troubleshooting issues, as well as rebilling balances. Your goal will be to ensure that all critical information is gathered from customers regarding open balances in order to provide effective and satisfactory solutions.

Your Impact:

As an Accounts & Dispute Management Coordinator your responsibilities would consist of: 

Lead a Team of Analysts: Coordinate and support the team in Accounts Receivable tasks, ensuring smooth and effective collaboration.

Collaboration and Partnerships: Work closely with internal and external teams to monitor and exceed service level agreements (SLA/OLA), ensuring high levels of satisfaction.

Strategic Thinking: Contribute to the future vision of the Location Support model by helping to develop the long-term roadmap and fostering new areas of specialization as the team grows and evolves.

Adaptability and Growth: Ensure seamless service delivery as new locations, markets, or divisions are added. Promote an agile mindset that supports the team’s structural evolution and the specialization of its capabilities.

Qualifications

Who Are We Looking For?

Experience

Fluent in English 1 year of experience with people management experience with direct reports.  Intermediate Excel. Background in day-to-day business processes related to Direct Store Delivery and Warehouse Delivered Operations.

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

Opportunities to learn and develop every day through a wide range of programs. Internal digital platforms that promote self-learning. Development programs according to Leadership skills. Specialized training according to the role. Learning experiences with internal and external providers. We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others. Financial wellness programs that will help you reach your goals in all stages of life. A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

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