Customer Service Rep CDMX.

hace 5 días


Mexico City Medtronic A tiempo completo
Careers that Change Lives

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff. May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders. May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments. May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels. Must Have: Minimum Requirements
Bachelors degree required Minimum of 1-4 years of relevant experience SAP platform management Experience with Excel, Word & Power point Experience, Invoices & credit notes
Nice to Have
Intermediate English


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