Support Office Experience Specialist, Mexico City
hace 3 meses
Job Description
As a Support Office Experience Specialist in the HR function, your focus will be to create an exceptional and meaningful overall office experience through high level colleague and customer service. You are the brand ambassador utilizing H&M Values, Fashion and Sustainability in everything you do. You will support in creating and maintaining a positive work environment and colleague experience by driving a culture of engagement across our offices and providing outstanding customer services to office colleagues.
This on-site role reports into our HR Manager, Sales Market MX-CO-EC and is based out of the Mexico City Support Office.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Responsible for communications, digital screens and weekly newsletter for office colleagues, in partnership with Support Office HR Business Partner, to ensure colleagues are informed around office best practices, key updates and events and relevant company information Secures Support Office engagement activities in partnership with Support Office HR Business Partner and partners with Internal Communications to secure calendar of office events. Acts as a modern concierge, connecting colleagues with relevant business partners based on informational requests. Has robust knowledge of area offerings and can offer an overview of recommended local eateries, entertainment, and community events Leads by example and encourages a culture of outstanding customer service and colleague experience Responsible for implementing and securing office routines that support a seamless colleague office experience Manages reception desk, responsible for greeting all visitors and acting as point of contact for all Support Office requests Ensures the acceptable appearance, standards, cleanliness and order of the overall office space. This includes maintenance of office equipment, negotiating, purchasing and restocking of office supplies Supports with logistics and execution of office events, such as setting up the space and catering services Supports fire safety planning and execution with Security Manager and Support Office HR Business Partner, acting as a fire safety volunteer Acts as an expert in all office applications and platforms, including health and safety and ZYNQ Office Booking application Receives sorts and distributes incoming mail and packages and applies postage to outgoing mail. Assists departments with large mail orders and special projects Partners with Facilities and Office Service Techs to maintain office standards, handyman program, vendor installations, building engineers, building management team and support office initiatives alongside Support Office HR Business Partner May perform other activities related to the position
Qualifications
Who You Are:
2+ years' experience as receptionist, administrative assistant, or other office assistant position Strong sense of customer service, collaboration, interpersonal skills, and professionalism Strong planning, organizational skills, and attention to detail Ability to multitask and prioritize Driven to use own initiative with a solution-oriented mindset and strong follow through Ability to provide feedback in a constructive and professional way Works well in a fast-paced environment, with a strong ability to be agile Maintains an approach of continuous improvement Excellent verbal, written and listening communication skills Proficient with Microsoft tools, such as Excel, Word, and OutlookWhy You’ll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues We are an inclusive company where you’re encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
Additional Information
Global Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process.
Company Description
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment
-
Intern Finance
hace 3 semanas
Mexico City Hilton Mexico City Reforma A tiempo completoDescription***This role is based in Mexico City, Mexico*** The Hilton corporate internship program offers undergraduate and graduate students the opportunity to gain real-world professional experience in a global company. The program is intended to develop the business leaders of tomorrow. Interns will gain exposure to senior leadership, work on meaningful...
-
Support Specialist
hace 4 meses
Mexico City BetterCloud A tiempo completoat BetterCloud BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero-touch workflows, thousands of forward-thinking organizations like Twitch, Oscar Health, and Cloud Factory now rely on...
-
Technical Support Engineer 1
hace 4 meses
Mexico City Datadog A tiempo completoTechnical Support Engineer 1 - Mexico City Mexico City, Mexico
-
Intern HR
hace 3 semanas
Mexico City Hilton Mexico City Reforma A tiempo completoDescription***This role is based in Mexico City, Mexico*** The Hilton corporate internship program offers undergraduate and graduate students the opportunity to gain real-world professional experience in a global company. The program is intended to develop the business leaders of tomorrow. Interns will gain exposure to senior leadership, work on meaningful...
-
Associate Payroll Analyst Mexico City, Mexico City
hace 3 meses
Mexico City TTEC A tiempo completoAssociate Payroll Analyst Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Payroll Specialist working on-site in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great...
-
Se busca niñera en Mexico City
hace 1 mes
Mexico City Babysits A tiempo completoSe busca niñera en Mexico City para 1 niño, trabajo para niñera en Mexico City. I'm a single father looking for a babysitter for after school for my 9 years old daughter. Need support for her for school tasks and to take her to some after school activities . 2/3 hours per day starting 16:00
-
Mexico City Lenovo A tiempo completoDescription and Requirements job Overview: Lenovo’s Corporate Regulatory Compliance, Standards and ISO team, located in Lenovo’s US headquarters location, is presently hiring a Customer Regulatory Compliance Support Specialist to be a part of the Corporate Compliance team. This position will be located in Mexico City. This job will be...
-
Purchasing Support Operations Specialist
hace 1 mes
Mexico City Mopar A tiempo completoThe Purchasing Support Operations Specialist will be responsible to support the Direct, Indirect and/or the Aftermarket Purchasing Organization(s) and their varied commodities. The Purchasing Support Operations Specialist will interact with various stakeholders at Stellantis (Engineering, Program Team, Supplier Quality, Supplier Risk Management, Purchasing...
-
Desktop Support Senior Technician
hace 4 meses
Mexico City TTEC A tiempo completoBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Desktop Support Senior Technicianworking onsite in Mexico City, Mexicoyou’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Do you have a passion to translate technical issues? Want to learn and grow your...
-
Customer Support Representative
hace 3 meses
Mexico City OpenTable A tiempo completo*This position is set to start on September 30, 2024 for training out of our Mexico City office* With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars,...
-
Customer Support Specialist
hace 4 meses
Mexico City Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Manager 1, Technical Support Engineering
hace 4 meses
Mexico City Datadog A tiempo completoManager 1, Technical Support Engineering - Mexico City Mexico City, Mexico Manager 1, Technical Support Engineering We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and...
-
Sales Representative Mexico City
hace 3 meses
Mexico City Siemens Energy A tiempo completoSales Representative Mexico City About the Role Location Mexico Ciudad de Mexico Mexico City Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy, S. de de Organization Grid Technologies Business Unit Sales Full / Part time Full-time Experience Level Experienced Professional Let’s talk about you Your Profile (Bullet...
-
IT Support Operations Specialist
hace 3 meses
Mexico City Lenovo A tiempo completoDescription and Requirements Lenovo seeks a IT Support Operation Specialist to play a critical role on supporting workflow systems and data management, workflow management, operations, IT process efficiency, processes recommendations & customers resolutions. Work to administer a system: user accounts passwords, resets, setting up rules, track issues,...
-
Artist Support Specialist
hace 1 mes
Mexico City Believe A tiempo completoJob DescriptionAs an Artist Support Specialist, you will work directly with TuneCore artists to help them distribute their music online, answer their questions, and resolve any issues they have about their service. In this role, you will primarily support our growing LATAM market:- Answer customer emails, DMs, and phone calls to help artists distribute their...
-
Process Excellence Specialist | Mexico City
hace 4 meses
Mexico City Swiss Re A tiempo completoProcess Excellence Specialist Are you self-motivated, energetic and enthusiastic about improving the way people work? Can you bring processes to life and are you keen on making an impact? If yes, then we have an exciting opportunity for you to join our LatAm Operational Excellence team in Mexico City. We enable the insurance of tomorrow, we are part...
-
Ops Support Specialist
hace 3 meses
Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Support Engineer
hace 2 meses
Mexico City Ericsson A tiempo completoDescription Join our Team About this opportunity: At Ericsson, we are seeking a knowledgeable and dedicated Support Engineer to join our team. In this pivotal role, you will be charged with providing data-driven solutions to customer reported issues in line with set processes and Service Level Agreements. The role involves identifying,...
-
Intern - Corporate Finance - Mexico City
hace 3 meses
Mexico City Fitch Solutions A tiempo completoIntern – Corporate Finance - Mexico The Fitch Ratings Corporates is currently seeking an Intern based out of our Mexico City or Monterrey office. The Fitch Ratings Corporates group provides public and private ratings, both in the international and national scales, on companies and their debt instruments, including — senior and subordinated debt,...
-
Se busca niñera en Mexico City
hace 3 semanas
Mexico City Babysits A tiempo completoSe busca niñera en Mexico City para 1 niño, trabajo para niñera en Mexico City. Hola somos una familia de 3, estamos en casa con nuestro bebé que tiene 9 meses y buscamos manos extras que nos ayuden con el día a día. - La ubicación para el cuidado de niños preferida es: En casa de la familia.
