Account Manager, Creator Success

Encontrado en: Talent MX C2 - hace 3 semanas

Mexico City Jellysmack A tiempo completo

The Role

As a Creator Success Manager (CSM) you will oversee a portfolio of Jellysmack's high-profile creators and be responsible for building strategic roadmaps to help them establish and grow their presence across social platforms and achieve lasting success. 
As the face of the company to creators, your role is to have the deepest understanding of their motivations and priorities, and serve as their advocate internally to deliver “voice of creator” intelligence to shape our product offerings. You will be tasked with firmly understanding all of the company’s products and making recommendations to your creators for those best suited to their needs. You will pitch new opportunities to creators and their representatives and have the critical knowledge to answer their questions, overcome their objections, and drive new business. You will work hand-in-hand with our Creator Support team to address creator-related issues that arise and ensure they are resolved in a timely, professional, and comprehensive manner. You will be well-versed on the latest content trends and features of different social platforms, and be able to evaluate the performance of your creators’ content and share helpful insights when requested. 
You will be responsible for educating and guiding creators on new offerings to maximize the value of their content, generate revenue, and capitalize on every relevant opportunity to help them grow and monetize efficiently. You will work cross-functionally with multiple teams to ensure alignment with your creators’ goals and objectives. As a trusted advisor, you will be responsible for ensuring that our value is consistently showcased to creators throughout their partnership with Jellysmack. You will be hyper-focused on creator satisfaction, expansion, and retention -- helping us to fostering long-term, mutually beneficial partnerships. This role will report to the VP of Global Creator Success.
The Team Culture  Our talented Creator Success Managers serve as the primary points of contact between Jellysmack and the renowned creators on our roster. The Creator Success team is at the center of everything we do at Jellysmack and in charge of overseeing the strategic account development of our creators, ensuring they achieve their full potential. We are a dynamic team that embodies the company’s values of overperformance, positivity, and agility.

The Responsibilities

Oversee a portfolio of assigned creators across all aspects of account management from initial signing through renewal. Responsible for driving creator satisfaction, expansion, and retention efforts. Serve as a strategic coach to your creators by evaluating their performance and providing valuable data, insights, and strategies to fuel audience growth, engagement, and revenue. Drive revenue by identifying, pitching and negotiating new business opportunities and product solutions tailored to the needs of your creators. Lead renewals for your creators by helping to shape the renewal strategy, preparing pitch materials and participating in the negotiations. Partner with the Creator Support team and other cross-functional teams to address and resolve all creator-related questions, concerns, and issues in a timely manner.  Become a trusted partner to your creators and their representatives by developing and maintaining strong relationships. Collaborate with Marketing and PR to identify media opportunities for your creators and to leverage their advocacy on panels, interviews and at events. Lead the onboarding process for newly signed creators -- setting up their account, capturing and sharing their creative preferences, and recording critical business information to required databases. Capture important data and information throughout the partnership and log critical communication and updates into Salesforce CRM, Monday, and other internal databases.  Oversee and deploy monthly reporting to your creators. 

A Little About You

You are a driven, go-getter who is able to work independently, as well as collaboratively, in a fast-paced environment. You are a strategic and critical thinker who is able to quickly grasp new business concepts and draw valuable insights. You are a relationship builder who loves working with talent and spending time getting to know your clients. You have the proven ability to multitask and manage multiple projects at once, while paying strict attention to detail. You display empathy, positivity, and poise when navigating challenges. You are proficient with Slack and the Google Suite (Docs, Sheets, Slides)  You are comfortable with and/or have experience working with data-management and CRM systems -- some experience with Salesforce, Monday, Notion, PowerBI, Looker and/or other tools is preferred, but not required. You have familiarity with multiple social platforms.

The Qualifications

You are based in Mexico City. Please note this role is remote. You have 3+ years of experience in account management, talent management, partnership management, or other client services. It’s a plus if you have experience at a talent or management firm, influencer agency, social media company or tech start-up. You are passionate about the digital ecosystem and familiar with top-tier content creators. You are highly effective at using data and insights to shape proposals, negotiate with partners, and persuade others. It’s a plus if you have some sales and negotiation experience. It’s a plus if you have working knowledge of Meta Business Suite, Snapchat Story Studio and/or YouTube Studio. #LI-Remote

  • Account Manager

    Encontrado en: Talent MX C2 - hace 1 semana

    Mexico City Ericsson A tiempo completo

    Description Join our Team About this opportunity: Join our dynamic team at Ericsson as an Account Manager and become an integral part of our proactive business development strategy. Leverage your in-depth understanding of our customers' businesses, operations, and objectives to secure profitable outcomes for Ericsson. This role is a fantastic...

  • Account Manager

    Encontrado en: Talent MX C2 - hace 5 días

    Mexico City Ericsson A tiempo completo

    Description Join our Team About this opportunity: Join our dynamic team at Ericsson as an Account Manager and become an integral part of our proactive business development strategy. Leverage your in-depth understanding of our customers' businesses, operations, and objectives to secure profitable outcomes for Ericsson. This role is a fantastic...

  • Account Manager

    Encontrado en: Talent MX C2 - hace 5 días

    Mexico City Ericsson A tiempo completo

    Description Join our Team About this opportunity: Join our dynamic team at Ericsson as an Account Manager and become an integral part of our proactive business development strategy. Leverage your in-depth understanding of our customers' businesses, operations, and objectives to secure profitable outcomes for Ericsson. This role is a fantastic...

  • Account Manager

    Encontrado en: Talent MX C2 - hace 3 días

    Mexico City Ericsson A tiempo completo

    Description Join our Team About this opportunity: Join our dynamic team at Ericsson as an Account Manager and become an integral part of our proactive business development strategy. Leverage your in-depth understanding of our customers' businesses, operations, and objectives to secure profitable outcomes for Ericsson. This role is a fantastic...

  • Account Manager

    Encontrado en: Talent MX C2 - hace 2 días

    Mexico City Ericsson A tiempo completo

    Description Join our Team About this opportunity: Join our dynamic team at Ericsson as an Account Manager and become an integral part of our proactive business development strategy. Leverage your in-depth understanding of our customers' businesses, operations, and objectives to secure profitable outcomes for Ericsson. This role is a fantastic...

  • Customer Success Manager

    Encontrado en: Talent MX C2 - hace 3 semanas

    Mexico City Altair Engineering A tiempo completo

    Job Summary: We are currently looking for Customer Success Manager in the Mexico Region. You will collaborate closely with the Customer Success Team, Technical Support & Services Teams, Sales Force/Operations Team, and Account Managers & Sales Channel Teams. This individual will need to have a broad understanding of the data analytics landscape and...

  • Key Account Manager Luxury

    Encontrado en: beBee S MX - hace 4 semanas

    MEXICO CITY Robert Walters A tiempo completo

    Empresa internacional líder en vinos está en búsqueda de su siguiente Key Account Luxury Como Key Account Luxury tus principales actividades son: Responsable de gestionar P&L, ventas en volumen, rentabilidad Negociación con clientes Desarrollar la relación con cliente del sector *Lujo* Prospección de clientes en frio para el canal Los requisitos...

  • Key Account Manager | Autoservicios | FMCG

    Encontrado en: Talent MX C2 - hace 3 semanas

    Mexico City Michael Page A tiempo completo

    Perfil enfocado en el conocimiento de autoservicios, seguimiento a cuentas y clientes.Key Account Manager FMCG|Key Account Manager AutoserviciosLiderAnalítico EstretegicoSalario base + comisiones + prestaciones superiores de ley

  • Account manager IT

    Encontrado en: Talent MX C2 - hace 3 semanas

    Mexico City AvantGarde Human Capital Consultants A tiempo completo

    Account manager ITDescripción del puestoConsultoría en telecomunicaciones y ciberseguridad, busca un account manager para integrar su equipo. El candidato ideal tendrá al menos 5 años de experiencia en ventas dentro del sector de tecnologías de la información.Funciones principalesEl account manager será responsable de desarrollar un plan de ventas...

  • Sales Account Manager

    Encontrado en: Talent MX C2 - hace 3 semanas

    Mexico City Alia Integrando Talento A tiempo completo

    Empresa líder de servicios y consultoría de TI, busca sumar a su equipo comercialSales Account ManagerPlaza permanente y contrato directo.Se ofrece:Sueldo Base MensualEsquema NominalComisiones por ventas15 días de vacaciones45 días aguinaldoVales de DespensaFondo de AhorroSeguro de VidaSeguro de Gastos Médicos MayoresRequisitos:Sales Account Manager5...

  • Account Manager

    Encontrado en: Talent MX C2 - hace 2 semanas

    Mexico City Sagan A tiempo completo

    Job Position: Account Manager - LatamLocation: Remote (CST Timezone)Working Schedule: Monday - Friday, 08:00 AM to 05:00 PM CSTAbout Us: The company is dedicated to empowering aspiring entrepreneurs to launch and scale their digital marketing agency. With our proprietary Agency Operating System (AOS), we provide a comprehensive framework that guides new...

  • Account Manager

    Encontrado en: Talent MX C2 - hace 3 semanas

    Mexico City Johnson Controls A tiempo completo

    ¿Qué harás? El Key Account Manager se encarga de promover, posicionar y colocar los servicios de seguridad electrónica y sensores a disposición en el catálogo de la empresa. Se encarga de prospectar nuevos clientes y crear nuevas oportunidades de negocio mediante el conocimiento y alcance del portafolio de productos. Busca satisfacer las...

  • Key Account Manager

    Encontrado en: Talent MX C2 - hace 3 semanas

    Mexico City L'Oréal A tiempo completo

    For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty . Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Before...

  • Account Manager

    Encontrado en: Talent MX A C2 - hace 3 días

    Mexico City Johnson Controls International A tiempo completo

    ¿Qué harás?El Key Account Manager se encarga de promover, posicionar y colocar los servicios de seguridad electrónica y sensores a disposición en el catálogo de la empresa. Se encarga de prospectar nuevos clientes y crear nuevas oportunidades de negocio mediante el conocimiento y alcance del portafolio de productos. Busca satisfacer las necesidades del...

  • Key Account Manager

    Encontrado en: beBee S MX - hace 5 días

    Mexico City Robert Walters A tiempo completo

    Empresa SaaS, lider en customer experience, está en búsqueda de su siguiente Key Account Manager Para ser considerado en el proceso como Key Account Manager, debes cumplir con los siguientes requisitos: Licenciatura o Ingenieria terminada. Ingles Avanzado INDISPENSABLE al menos 6 años de experiencia trabajando en empresas y/o con productos de...

  • Enterprise Account Manager

    Encontrado en: Talent MX C2 - hace 3 semanas

    Mexico City Nutanix A tiempo completo

    The Opportunity  Nutanix is looking for an Enterprise Account Manager in Mexico City. As an Enterprise Account Manager, you are responsible for selling Nutanix’s Products and Solutions through Channel Partners in enterprise whitespace multi-industry accounts based in Mexico City. You will also be working closely with a Sales Engineer in the...

  • Inside Account Manager

    Encontrado en: Talent MX C2 - hace 3 semanas

    Mexico City Nexeo Plastics A tiempo completo

    Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy. Basic Purpose The Inside Account Manager will manage a sales territory of existing customers that provides growth consistent with strategic goals. As the Inside Account Manager, the person will...

  • Territory Account Manager 2

    Encontrado en: Talent MX C2 - hace 2 semanas

    Mexico City Panduit A tiempo completo

    At Panduit, Our People Make the Difference. We're looking for individuals who share our passion for innovation, diversity and inclusion, and sustainability.The Territory Account Manager II is responsible for promoting company product or services and achieving quota. Has a higher quota, more complex account base that he/she manages in a specific territory....

  • Account Manager

    Encontrado en: Adzuna MX A C2 - hace 5 días

    Mexico City, Distrito Federal Johnson Controls International A tiempo completo

    ¿Qué harás? El Key Account Manager se encarga de promover, posicionar y colocar los servicios de seguridad electrónica y sensores a disposición en el catálogo de la empresa. Se encarga de prospectar nuevos clientes y crear nuevas oportunidades de negocio mediante el conocimiento y alcance del portafolio de productos. Busca satisfacer las necesidades...

  • Enterprise Account Manager

    Encontrado en: beBee S MX - hace 4 semanas

    Mexico City Nutanix A tiempo completo

    Enterprise Account Manager Mexico City Hungry, Humble, Honest, with Heart. The Opportunity Nutanix is looking for an Enterprise Account Manager in Mexico City. As an Enterprise Account Manager, you are responsible for selling Nutanix’s Products and Solutions through Channel Partners in enterprise whitespace multi-industry accounts based in...