Americas Credit Representative

hace 2 meses

Mexico City Eastman A tiempo completo
Responsibilities

Job Description

  • Manage collection of past due accounts for assigned US based customers.
  • Lead discussions with business partners to develop and execute collection strategies for identified past due accounts.
  • Evaluate credit risk for new and existing customers based on financial data and other information.
  • Review blocked customer orders according to established service levels and release based on identified credit risk.
  • Investigate root cause of disputed and partially paid invoices. Communicate results of investigation to Commercial team and Customers.
  • Develop recommendations to manage risk for high credit risk customers.
  • Monitor high credit risk accounts for significant changes in credit risk.
  • Communicate credit issues as appropriate to Credit Leaders and Commercial team.
Qualifications

Qualifications:

  • Telework position supporting US customers. Personnel will be required to work in office according to department schedule. Personnel will be required to follow US Holiday schedule.
  • Demonstrated English proficiency, C1 – C2 verbal and written.
  • Bachelor’s degree or equivalent in a finance related field.
  • Experienced in analyzing financial statements.
  • 2-3 years of prior experience collecting accounts of B2B, US based customers.
  • Able to communicate complex ideas clearly and concisely. Verbally and written.
  • Capable of working independently and offering solutions to problems.
  • Skilled in Microsoft Office applications (Excel, Outlook, Power Query)
  • Experience working with ERP system (SAP preferred)
  • Proficiency in Portuguese preferred

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