Customer Service Lead
hace 1 semana
As a **Customer Service Lead** you will be responsible of delivering and improving the company’s service proposition (ultimately customer’s experience), managing a customer service specialists team and delivering the best service.**What would you do?**- Direction. Align and move the team towards a standard, consistent SLA.- Team. Redefine team structure and establish service standards and KPIs for the unit, constant training is also necessary- Operation. Solve day to day issues with a clear prioritization scheme.- Reporting. Use raw data to create reports that allow a deep understanding of current issues inside the unit, as well as a plan to solve them.**Who are you?**- 3+ years in customer relationship and operations related management roles.- At least 1 year directly supervising 10 + people.- **Mandatory**: Bachelor’s degree in engineering, business, or related.- Oriented leadership, communication skills, interpersonal skills, tech savviness, language skills (English and Spanish profiency)**We offer**:- A role with a lot of autonomy to make decisions and flex your capabilities. We trust our teams to make the best decisions and allow them to see them through.- Office work- Attractive compensation package.If you are interested please upload your CV and we will contact you.
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Global Premium + Customer Service Lead
hace 1 semana
Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completoOverviewAre you ready to lead a global transformation in customer service excellence? As the Global Premium Plus Service Lead Director, you will be at the forefront of revolutionizing Order Management across the enterprise. This high-impact role is responsible for designing and deploying a differentiated Premium+ service model that delivers gold-standard...
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Customer Service Coordinator
hace 1 semana
Miguel Hidalgo, México PepsiCo A tiempo completoOverview:PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ®...
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Customer Service Coordinator
hace 1 semana
Miguel Hidalgo, México PepsiCo A tiempo completo**Overview**PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER...
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Latam Customer Support Lead
hace 1 semana
MIGUEL HIDALGO, México Pepsico A tiempo completoOverview We Are PepsiCo Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with...
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Customer Service Coordinator
hace 2 semanas
Miguel Hidalgo, México PepsiCo A tiempo completoResponsibilities: PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®,...
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Customer Service Coordinator
hace 1 semana
Miguel Hidalgo, México PepsiCo A tiempo completoResponsibilities: PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®,...
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Customer Service Manager
hace 1 semana
Miguel Hidalgo, México Pay Retailers A tiempo completoPayRetailers is a payment gateway designed to handle mass online payments to the Latin American market.The company combines local markets expertise with payment technology enabling global merchants to successfully expand their business into high growth, emerging markets while eliminating the many operational complexities of managing cross-border payments....
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Customer Service Design Lead
hace 1 semana
Miguel Hidalgo, México PepsiCo A tiempo completoOverview:**We Are PepsiCo**Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with...
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Customer Service Manager
hace 1 semana
Miguel Hidalgo, Ciudad de México Innomotics A tiempo completo $800,000 - $1,200,000 al añoJob ID: 5952Location:Mexico City, MX, 11560We are looking for aCustomer Services Managerto join our team at Innomotics.The Industry-Leader of Motors and DrivesInnomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential...
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Customer Service
hace 1 día
Miguel Hidalgo, México Recursos humanos RH A tiempo completoEmpresa: Distribuidora de vinos, destilados y agua**Solicita:**Customer service****Requisitos para el puesto**Edad: de 25 a 35 añosSexo: IndistintoEstado civil: IndistintoEscolaridad: Licenciatura concluida en Área AdministrativasExperiência**mas de un año**en Manejo de:**Retail Link****SAP**para realizar facturas.Tener conocimientos en**:_Formulas...
