Analyst, Gbs Stp Help Desk
hace 5 días
Jr Source to pay Help Desk AnalystAre you passionate about data and ready to drive impactful decisions? Join our Business Intelligence team as a Jr Source to pay Help Desk Analyst You’ll be responsible for supporting internal users with invoice and payment-related inquiries, managing help desk tickets, ensuring timely follow-up, and contributing to process efficiency through accurate reporting and strong customer service.A Taste of What You’ll Be Doing**Primary contact for inquiries**: Serve as the first point of contact for both internal users and external vendors regarding invoice and payment-related queries, ensuring smooth operations for the entire Purchase to Pay (PTP) team.**Invoice support and troubleshooting**: Assist with posting invoices in the xsuite tool to resolve specific issues or requests from users or suppliers. This includes tax-related validations and managing invoice modifications such as moving, adding, or removing records.**Ticket management**: Monitor ticket logs daily, create and escalate second-level tickets appropriately, and maintain accurate records of all received, handled, and escalated requests for accountability and continuous improvement.**Daily reporting and performance tracking**: Generate and share daily reports tracking Help Desk activity, including calls and tickets received, attended, missed, or escalated, ensuring transparency and identifying trends for service optimization.We’re Looking for Someone WithBachelors degree in finance, administration or accountingPrevious experience in customer service areasIntermediate level of English (capable of speaking and understanding)Strong customer service skillsIntermediate Microsoft Office skillsWhat’s NextIf you join our team, you’ll be rewarded for the difference you make. Our comprehensive benefits offer you the support you need through your life events, big or small. Visit our benefits page & be sure to ask your recruiter for more specific information.Get to Know UsAt Kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.Kellanova’s Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world’s best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.What does it take to be the best? Someone like you.Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.
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Analyst, Gbs Stp Help Desk
hace 5 días
Querétaro, México Kellanova A tiempo completoJr Source to pay Help Desk Analyst Are you passionate about data and ready to drive impactful decisions? Join our Business Intelligence team as a Jr Source to pay Help Desk Analyst You’ll be responsible for supporting internal users with invoice and payment-related inquiries, managing help desk tickets, ensuring timely follow-up, and contributing to...
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Help Desk Analyst
hace 3 semanas
Querétaro, México PPG A tiempo completoAs a Help desk analyst, you will make use the ITIL methodology best practices of Incident, Problem and Knowledge Center support as you provide customers with support about IT services. You will work out of a Regional Technology Center office; you will report to the Help desk manager in charge. It is important to fluently speak and write in English.**Main...
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Help Desk Analyst
hace 2 semanas
Querétaro, México PPG A tiempo completo**Main Responsibilities.**- Communicate with non-IT and IT specialists alike to ensure customer and service level standards are met.- Contribute to definition of training documentation and training plans.- Have a focus in IT solutions, aiming for quality and looking for first call solutions.- IT infrastructure support.- Participate in agreed infrastructure...
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Auxiliar Administrativo y de Financiamiento
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Querétaro, México Grupo AUTOCOM A tiempo completoGrupo **AUTOCOM** es una de las empresas lideres en el sector automotriz, hemos participado en las certificaciones de Employer for Yoth y Empresas más Éticas para laborar.“Si estás en búsqueda de un empleo formal: dinámico, innovador y en un giro atractivo”, esta oportunidad es para ti ✨**"Buscamos al mejor Help Desk"****Perfil**:- Lic. en...
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Auxiliar Administrativo y de Financiamiento
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Querétaro, México Grupo AUTOCOM A tiempo completoGrupo **AUTOCOM** es una de las empresas lideres en el sector automotriz, hemos participado en las certificaciones de Employer for Yoth y Empresas más Éticas para laborar. “Si estás en búsqueda de un empleo formal: dinámico, innovador y en un giro atractivo”, esta oportunidad es para ti ✨ **"Buscamos al mejor Help Desk"** **Perfil**: - Lic. en...
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Gbs Sch La Finance Analyst
hace 5 días
Querétaro, México Kellanova A tiempo completoAre you passionate about finance and ready to support our SCH team in a dynamic, fast-paced environment? Join our GBS as SCH LA Finance Analyst and play a key role in financial analysis and reports for management and execute activities of the assigned financial & administrative processes to provide high quality services to internal clients.We are looking for...
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Gbs Sch La Finance Analyst
hace 5 días
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Help Desk Analyst
hace 1 semana
Querétaro, México Ria A tiempo completoRia's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.We are recruiting a Helpdesk Technician, You will provide first level of technical support to our agents, helping them to solve the different questions and problems...
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Service Desk Analyst
hace 1 semana
Santiago de Querétaro, Querétaro de Arteaga, México Carhartt A tiempo completoProfile Updated: 9/11/2025Position Details:Title:User Support CoordinatorJob SummaryThe Service Desk Analyst serves as the first point of contact for IT support within the organization. Their primary responsibility is to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. They respond...
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Help Desk Analyst
hace 2 semanas
Querétaro, Qro., México Ria A tiempo completoRia's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. We are recruiting a Helpdesk Technician, You will provide first level of technical support to our agents, helping them to solve the different questions and problems...
