Help Desk Analyst
hace 2 semanas
As a Help desk analyst, you will make use the ITIL methodology best practices of Incident, Problem and Knowledge Center support as you provide customers with support about IT services. You will work out of a Regional Technology Center office; you will report to the Help desk manager in charge. It is important to fluently speak and write in English.**Main Responsibilities.**- Resolve technical problems.- Document and track problems to ensure resolutions for customer.- Participants will rely on instructions and pre-established guidelines to help users and will receive on-the-job training.**Qualifications.**- 1 to 3 years of IT support experience.- IT basic experience.- Advanced English skills.- Microsoft Office experience.- ASM or ServiceNow experience desirable.Benefits included will be discussed with you by your recruiter during the hiring process, like medical benefits, life insurance and more.**About us**:**PPG: WE PROTECT AND BEAUTIFY THE WORLD****The PPG Way: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we manage it. We do better today than yesterday - everyday.**PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.**About us**:PPG: WE PROTECT AND BEAUTIFY THE WORLDThe PPG WayEvery single day at PPG:We partner with customers to create mutual value.We are “One PPG” to the world.We trust our people every day, in every way.We make it happen.We run it like we own it.We do better today than yesterday - everyday.Benefits will be discussed with you by your recruiter during the hiring process.
-
Help Desk Analyst
hace 1 semana
Querétaro, México PPG A tiempo completo**Main Responsibilities.**- Communicate with non-IT and IT specialists alike to ensure customer and service level standards are met.- Contribute to definition of training documentation and training plans.- Have a focus in IT solutions, aiming for quality and looking for first call solutions.- IT infrastructure support.- Participate in agreed infrastructure...
-
Help Desk Analyst
hace 1 semana
Querétaro, México PPG A tiempo completo**Main Responsibilities.** - Communicate with non-IT and IT specialists alike to ensure customer and service level standards are met. - Contribute to definition of training documentation and training plans. - Have a focus in IT solutions, aiming for quality and looking for first call solutions. - IT infrastructure support. - Participate in agreed...
-
Auxiliar Administrativo y de Financiamiento
hace 4 semanas
Querétaro, México Grupo AUTOCOM A tiempo completoGrupo **AUTOCOM** es una de las empresas lideres en el sector automotriz, hemos participado en las certificaciones de Employer for Yoth y Empresas más Éticas para laborar.“Si estás en búsqueda de un empleo formal: dinámico, innovador y en un giro atractivo”, esta oportunidad es para ti ✨**"Buscamos al mejor Help Desk"****Perfil**:- Lic. en...
-
Auxiliar Administrativo y de Financiamiento
hace 2 semanas
Querétaro, México Grupo AUTOCOM A tiempo completoGrupo **AUTOCOM** es una de las empresas lideres en el sector automotriz, hemos participado en las certificaciones de Employer for Yoth y Empresas más Éticas para laborar. “Si estás en búsqueda de un empleo formal: dinámico, innovador y en un giro atractivo”, esta oportunidad es para ti ✨ **"Buscamos al mejor Help Desk"** **Perfil**: - Lic. en...
-
Auxiliar Administrativo y de Financiamiento
hace 2 semanas
Querétaro, México Grupo AUTOCOM A tiempo completoGrupo **AUTOCOM** es una de las empresas lideres en el sector automotriz, hemos participado en las certificaciones de Employer for Yoth y Empresas más Éticas para laborar.“Si estás en búsqueda de un empleo formal: dinámico, innovador y en un giro atractivo”, esta oportunidad es para ti ✨**"Buscamos al mejor Help Desk"****Perfil**:- Lic. en...
-
Help Desk Analyst
hace 1 día
Querétaro, México Ria A tiempo completoRia's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.We are recruiting a Helpdesk Technician, You will provide first level of technical support to our agents, helping them to solve the different questions and problems...
-
Itsm Junior Incident Manager Service Desk Bilingue
hace 2 semanas
Querétaro, México Reclutamiento IT A tiempo completo**Vacante para la empresa Reclutamiento IT en Querétaro, Querétaro**: **Sobre nosotros** - Somos una empresa 100% mexicana, dedicada al soporte a misión crítica (aplicaciones, servidores, servicios de TI) trabajamos con clientes del sector financiero, bancario y retail, nos diferenciamos por el apego a procesos y el enfoque en las personas. Actualmente,...
-
Service Desk Analyst
hace 2 días
Santiago de Querétaro, Querétaro de Arteaga, México Carhartt A tiempo completoProfile Updated: 9/11/2025Position Details:Title:User Support CoordinatorJob SummaryThe Service Desk Analyst serves as the first point of contact for IT support within the organization. Their primary responsibility is to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. They respond...
-
Help Desk Analyst
hace 3 días
Querétaro, Qro., México Ria A tiempo completoRia's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. We are recruiting a Helpdesk Technician, You will provide first level of technical support to our agents, helping them to solve the different questions and problems...
-
Help Desk
hace 3 semanas
Querétaro, México Tata Consultancy Services A tiempo completo**TCS Querétaro**estamos reclutando gente para**:“Customer Service" (bilingüe)**-- **Lugar de trabajo**: oficina de Querétaro (Pie de la cuesta, Jardines de la hacienda o Campo militar)- **Modalidad**: presencial- **Sobre la vacante**:- Mínimo 70% de inglés hablado- Disponibilidad de rotación de turnos (mañanas, tarde y noche)- Jornadas de 9 horas...
