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RESPONSIBILITIES- Lead project initiatives aimed at improving the delivery of business objectives- Drive the integration of retail outlets with the customer loyalty app to boost customer experience- Manage the daily execution of project tasks from start to finish- Develop and implement an effective customer loyalty strategy- Collaborate with various teams to ensure smooth project progression- Provide regular and transparent updates on project status to stakeholders at all levels- Manage project resources effectively to prevent budget overruns- Adhere to established project management methodologies and standards throughout the project- Proactively identify potential project risks and develop strategies to mitigate them- Commit to ongoing process improvement to optimize project delivery**REQUIREMENTS**:- At least 5 years of experience in the IT industry- Demonstrated leadership capabilities with a minimum of 2 years managing a team of five or more employees in a managerial or similar role- Experience in managing at least 2 full cycle projects or multiple project phases across the development lifecycle- Comprehensive knowledge and practical experience with SDLC and various project management methodologies- Basic knowledge of Project and Delivery Management techniques and best practices- In-depth understanding of Agile principles and Scrum methodologies for effective project management- Proven ability to plan and oversee projects efficiently- Skilled in resource and time management to ensure project deadlines are met- Excellent communication skills for stakeholder engagement and expectation management- Proven track record of developing and conveying a clear product vision- Capability to manage multiple priorities simultaneously, ensuring comprehensive project coverage- Proficient in English, both spoken and written, for effective communication, coordination, and collaborationNICE TO HAVE- PM/DM certification is a plus- Experience with customer loyalty programs or customer experience managementWE OFFER- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet bills
