Customer Experience Supervisor

hace 2 semanas


Guadalajara, México Intugo A tiempo completo

We are looking for your talentJOB DESCRIPTION - ACCOMPLISH DEPARTMENT OBJECTIVES BY SUPERVISING STAFF AND ORGANIZING AND MONITORING WORK PROCESSES.- MAINTAIN AGENTS BY RECRUITING, SELECTING, ORIENTING, AND DEVELOPING PERSONAL GROWTH OPPORTUNITIES.- ACCOMPLISH STAFF JOB RESULTS BY COACHING, COUNSELING, AND DISCIPLINING EMPLOYEES.- CONTRIBUTES TO TEAM EFFORT BY ACCOMPLISHING RELATED RESULTS AS NEEDED.- MAINTAINS A POSITIVE WORK ENVIRONMENT WHILE KEEPING THE AGENTS MOTIVATED. PROFILE - HIGH SCHOOL DIPLOMA OR GED- 4+ YEARS OF EXPERIENCE IN CUSTOMER SERVICE- BILINGUAL ENGLISH / SPANISH IS REQUIRED.- BASIC EXCEL SKILLSET- REPORT MANAGEMENTSHIFT: MONDAY TO SATURDAY 8:00 AM TO 6:00 PM (SUNDAYS + WEEKDAY OFF)SALARY AND BENEFITS:$ GROSS MONTHLY SALARY$ APPROXIMATELY NET MONTHLY SALARYTRICOLOR BENEFIT PACKAGE:LAW BENEFITS$1,400 FOOD VOUCHERS (MONTHLY)2% SAVINGS FUND20 DAYS CHRISTMAS BONUS6 PTO DAYSPRIVATE MEDICAL INSURANCE (1 YEAR AND A HALF OF SENIORITY)Tipo de puesto: Tiempo completoSueldo: $17,000.00 - $21,000.00 al mesBeneficios:- Seguro de vida- Vales de despensaLugar de trabajo: Empleo presencial



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