Product Support Advocate

**ABOUT PRGX****SUMMARY**:**CHARACTERISTICS OF A SUCCESSFUL ADVOCATE**:- Patient, friendly and maintains a stellar attitude- Detail oriented, able to prioritize and organize workload to ensure SLAs are met- Problem solver who takes initiative and adds value with limited supervision- Confident, adaptable self-starter who thrives in a fast-paced environment-...

**SUMMARY**: The PRGX Level 2 Product Support Engineer is responsible for independently providing technical assistance to customers and resolving complex product-related issues. They collaborate with Level 1 support to identify trends and escalate issues to the development team if necessary. They also document solutions and create knowledge base articles for...

Technical Support SpecialistWe're dedicated to revolutionizing the way the world approaches online education, and we need your skills, passion and enthusiasm to do it.We're looking for our new Technical Support Specialist - someone who'll be obsessed with the challenges of:- Helping users identify and solve technical problems related to creating and...

Technical Support Specialist We're dedicated to revolutionizing the way the world approaches online education, and we need your skills, passion and enthusiasm to do it. We're looking for our new Technical Support Specialist - someone who'll be obsessed with the challenges of: - Helping users identify and solve technical problems related to creating and...

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

A Day in The Life Typically Includes: - Serve as primary support liaison between company and customer and documents incidents in required tracking systems. - Involved in any additional follow up, testing and troubleshooting including remote desktop viewing through tools such as Zoom. - Responsible for appropriate referral to other support analysts, provides...

**Product Support Representative** **Position summary** **Duties and Responsibilities** Analyzes, organizes and prepares the final submission of validation evidence and submits to the supervisor for approval - Reinspecting the professional credentials for active accounts to ensure accurate & secure access to the platform in line with established business...

**Product Support Representative****Position summary****Duties and Responsibilities**Analyzes, organizes and prepares the final submission of validation evidence and submits to the supervisor for approval- Reinspecting the professional credentials for active accounts to ensure accurate & secure access to the platform in line with established business...

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

We're looking for a Customer Support Advocate to help support our customers by providing a world class service within our SLAs, using a passionate and positive approach to the job, as well as in-depth process and product knowledge. You'll be working with our self serve customers to exemplify great customer satisfaction & quality assurance. While working in a...