Bilingual Customer Care Representative

hace 2 semanas

Ciudad de México American Express A tiempo completo

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.**How will you make an impact in this role?**An account protection specialist will be focused in detecting, preventing and stopping possible losses for our organization through account analysis and charge validations. Also, responsible for proving or declining charges requested by establishments or colleagues who are assisting our customers while traveling or in an emergency situation, through detailed analysis in order to prevent possible fraud.**Qualifications - External**- Fully bilingual (Advanced English) and adaptability different communication styles- Regulation and policy knowledge, understanding and complying.- Digital dexterity: Navigate between screens, system knowledge, Outlook, Office, etc.- High analysis capacity and risk evaluation- Adaptability and flexibility to work in dynamic environments- Highly committed- Excellent writing and verbal communication skills- Schedule flexibility- Detailed oriented- Ability to work under pressure- Proactivity- Excellent customer serviceWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:- Competitive base salaries- Bonus incentives- Support for financial-well-being and retirement- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need- Generous paid parental leave policies (depending on your location)- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)- Free and confidential counseling support through our Healthy Minds program- Career development and training opportunities

  • Customer Care Supervisor

    hace 2 semanas

    Ciudad de México Wild Fork A tiempo completo

    Description Wildfork.mx is an e-commerce company that delivers high-quality food products directly to customers' homes. We are committed to providing our customers with exceptional service and quality products. Job Summary: **Responsibilities**: - Supervise and manage a team of 5 customer care representatives - Ensure that customer care representatives...

  • Bilingual Customer Service Representative

    hace 3 semanas

    Ciudad de México TTEC A tiempo completo

    Bilingual Customer Service Representative - Spanish-English - Remote**Bilingual Customer Service Representative - Spanish-English - Remote****Breaking News: TTEC obtained the "Best Workplaces 2021" recognition from Computrabajo, the employment leader in Mexico.**We're hiring and are looking to connect with you to help us deliver exceptional customer...

  • Bilingual Customer Service Representative

    hace 2 semanas

    Ciudad de México SpotOn: Corporate A tiempo completo

    At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

  • Bilingual Customer Service Representative

    hace 4 semanas

    Ciudad de México SpotOn: Corporate A tiempo completo

    At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

  • Bilingual Customer Service Representative

    hace 2 semanas

    Ciudad de México SpotOn: Corporate A tiempo completo

    At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

  • Customer Care Representative

    hace 3 días

    Ciudad de México Ria A tiempo completo

    Ria Money Transfer is the second-largest global money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT). RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service. We are looking for an enthusiastic Customer Care Expert to join our...

  • Customer Care Representative

    hace 2 semanas

    Ciudad de México, Ciudad de México eTeacher Group A tiempo completo

    eTeacher Group is an EdTech pioneer delivering high-quality live online courses to over 50,000 students worldwide each year. With more than 550 employees and a rapidly evolving Learning Platform, we remain at the forefront of educational innovation. Our strategy is clear: create personalized, outcome-focused learning experiences powered by advanced teaching...

  • Bilingual Customer Service Representative

    hace 4 días

    Ciudad de México Nextshore A tiempo completo

    Job Title: Bilingual Customer Service Representative Location: Remote (Mexico) Experience Level: 2+ Years Base Salary: MXN $3,000 per week (net). Weekly Bonus: Up to MXN $2,000 based on attendance and punctuality. Total Weekly Earnings: Up to MXN $5,000 net (approx. MXN $20,000/month). Language Requirement: Advanced English proficiency About the Role Our...

  • Bilingual Customer Service Representative

    hace 5 días

    Ciudad de México, CDMX Percepta International A tiempo completo

    Bilingual Customer Service Representative MX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. As a **Bilingual Customer Service Representative (English/Spanish) **working on-site in **Mexico City**, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the...

  • Bilingual Customer Service Representative

    hace 2 semanas

    Ciudad de México TTEC A tiempo completo

    Bilingual Customer Service Representative - Spanish-English**Bilingual Customer Service Representative - Spanish-English****Breaking News: TTEC obtained the “Great Place to Work” certification in Mexico.**Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service...