Lead Salesforce Business Analyst
hace 2 semanas
Become a **Lead Salesforce Business Analyst** and work closely with clients and technical teams to analyze and optimize business processes through Salesforce solutions.**Responsibilities**- Partner with stakeholders to collect, analyze, and document business requirements- Convert business needs into comprehensive functional and technical specifications, process flows, and diagrams- Assess existing business processes to uncover inefficiencies and suggest Salesforce-driven enhancements- Map and document comprehensive business processes and workflows within the Salesforce environment- Support the creation and execution of test plans to verify system functionality and performance- Maintain data integrity and ensure solutions meet business requirements- Act as a bridge between business and technical teams to facilitate clear communication and alignment- Lead workshops, demonstrations, and training sessions for stakeholders and users on Salesforce features**Requirements**:- Proven experience in Salesforce consulting with over 5 years in business analysis- In-depth knowledge of Salesforce Sales Cloud, Service Cloud, and Community Cloud- Strong understanding of the Salesforce platform, including CPQ and configuration capabilities- Ability to analyze and document intricate business processes and workflows- Excellent communication skills for effective collaboration between technical teams and business units- Experience in creating and executing comprehensive test plans- Detail-focused with a commitment to data accuracy and solution compliance- Strong organizational and analytical problem-solving skills- English proficiency at B2+ level**We offer**- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet billsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.
No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
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Desde casa, México EPAM Systems, Inc. A tiempo completoJoin our team as a **Senior Salesforce Business Analyst**, where you will collaborate with clients and technical teams to analyze business processes and deliver Salesforce-based solutions.**Responsibilities**- Collaborate with stakeholders to gather, analyze, and document business requirements- Translate business needs into detailed functional and technical...
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