Senior Salesforce Business Analyst

hace 2 semanas

Desde casa, México EPAM Systems, Inc. A tiempo completo

Join our team as a **Senior Salesforce Business Analyst**, where you will collaborate with clients and technical teams to analyze business processes and deliver Salesforce-based solutions.**Responsibilities**- Collaborate with stakeholders to gather, analyze, and document business requirements- Translate business needs into detailed functional and technical specifications, workflows, and process maps- Evaluate current business processes to identify inefficiencies and recommend Salesforce-based improvements- Document and map end-to-end business processes and workflows within Salesforce- Assist in developing and executing test plans to validate system functionality and performance- Ensure data integrity and solution compliance with business requirements- Serve as a liaison between business and technical teams to ensure clear communication and expectation alignment- Conduct workshops, demos, and training sessions for stakeholders and end-users on Salesforce functionalities**Requirements**:- Experience in Salesforce Consulting with 3+ years in business analysis- Proven expertise in Salesforce Sales Cloud, Service Cloud, and Community Cloud- Strong knowledge of Salesforce platform including Salesforce CPQ and Configuration- Ability to analyze and document complex business processes and workflows- Effective communication skills to liaise between technical and business teams- Experience in developing and executing test plans- Detail-oriented with a focus on data integrity and solution compliance- Strong organizational and problem-solving skills- English proficiency at B2+ level**We offer**- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet billsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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