IT Technical Support
hace 3 semanas
Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.We are looking for an IT Support Technician for the Monterrey site to join our help desk team which is the face of the overall IT organization. The IT Support Technician has the responsibility of:Frontline technical support including documenting, troubleshooting, resolving, and prioritizing incoming help desk requests**Responsibilities**:The IT Support Technician’s primary responsibilities include:- Provide Hardware/Software support and maintenance for all laptop/desktop computers- Participate in projects to facilitate improvements to business processes and/or infrastructure- Responsible for IT asset tracking, assist with selection of new hardware, and evaluation of new software- Provide support for mobile devices and other equipment used for data collection in production areas- Co-ordinate with Technical team(s) for L2 and L3 issues and provide resolution to end users**Requirements**:**Education**:- College diploma or university degree in computer science and a min. of 3 year equivalent working experience as a Support Analyst.**Skills**:- 3 or more years recent IT support experience in a networked computer environment- Familiar with various computer hardware, network printers, Windows operating systems and O365- Exposure to networking tools and topologies such as TCP/IP, VPN, and Wi-Fi- Experience with Remote/Home office support challenges- Strong time management skills, able to multitask and set priorities- Strong communication and interpersonal skills, ability to work harmoniously with people at all levels within the organization and be customer-focused- Fine attention to detail and quality of work- Solid problem solving and root cause analysis skill- Willing to occasionally travel to remote sites as required- Flexibility to work in different shift and after hours- 6-day work schedule- Shift availability: Monday to Friday from 10am - 7pm, alternate 2 saturdays per month.**Benefits**- Competitive Salary and attractive benefits- Healthcare Benefit Package- Employee Assistance Program
-
Hybrid Technical Lead – Desktop Support
hace 50 minutos
Monterrey, México Cognizant A tiempo completoA leading tech solutions provider seeks a Technical Lead to enhance Desktop Support and optimize IT operations in Monterrey, Nuevo León. You will drive technical excellence while collaborating with cross-functional teams to maintain the IT infrastructure. With a focus on remote support, you’ll address complex technical issues and ensure compliance with...
-
IT Support
hace 7 días
Monterrey, México Ahiezer A tiempo completoProfessional english **Responsibilities** - Research and determine solutions for software and hardware problems. - Diagnose and resolve technical issues, including accountsettings and network settings. - Ask questions to customers to quickly understand the cause of the problem. - Timely refer unresolved issues to appropriate internal teams (e.g., software...
-
IT Support Specialist
hace 3 semanas
Monterrey, México Ware Malcomb A tiempo completoWare Malcomb has an exciting opportunity for an IT Support Specialist in our Monterrey office!The IT Support Specialist is responsible for supporting our end users in the Mexico offices, and other locations as assigned by IT leadership. This help desk role has the primary responsibility of troubleshooting and/or triaging tickets from team members in the...
-
Senior IT Support Analyst
hace 2 semanas
Monterrey, México Perficient A tiempo completo**Job Summary**: We are looking for a bright Senior IT Support to provide enterprise level technical support to all our internal costumers with an excellent attitude. **Requirements**: - BS degree in Information Technology, Computer Science or equivalent. - Proven 3+ years working experience in enterprise technical support. - Strong problem-solving...
-
IT Support Specialist Ii
hace 3 semanas
Monterrey, México Ware Malcomb A tiempo completoWare Malcomb has an exciting opportunity for an IT Support Specialist in our Monterrey office!The IT Support Specialist II is responsible for supporting our end users in the local office and other offices in the region, as assigned by IT leadership. This support role has the primary responsibility of troubleshooting and/or triaging tickets from WM team...
-
Technical Support
hace 3 semanas
Monterrey, México DXC Technology A tiempo completo**_This is a full-time position on a 3-month fixed-term contract working at our customer's site in Monterrey, Mexico- **Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work...
-
IT Support Services Technician
hace 3 semanas
Monterrey, México Afni, Inc. A tiempo completoJoin to apply for the IT Support Services Technician role at Afni, Inc. Schedule: 45 hours per week, 2 days off weekly, availability required between 7:00 AM – 8:00 PM. Position Type: 100% Onsite Language Requirement: Advanced English Location: Afni Mexico | Plaza Los Titanes. Monterrey, Nuevo Léon. About the Role Join Afni as an IT Support Services...
-
IT Support Services Technician
hace 3 semanas
Monterrey, México Afni, Inc. A tiempo completoJoin to apply for the IT Support Services Technician role at Afni, Inc. Schedule: 45 hours per week, 2 days off weekly, availability required between 7:00 AM – 8:00 PM. Position Type: 100% Onsite Language Requirement: Advanced English Location: Afni Mexico | Plaza Los Titanes. Monterrey, Nuevo Léon. About the Role Join Afni as an IT Support Services...
-
Onsite IT Support Tech | Windows, macOS
hace 50 minutos
Monterrey, México Atos SE A tiempo completoA global leader in digital transformation is seeking a Technical Support Specialist based in Monterrey, Nuevo León. The role entails providing technical assistance for desktops, laptops, and various peripherals, diagnosing issues, and managing support requests. Candidates should have an associate degree in IT or a related field with 2-3 years of experience...
-
IT Support Technician
hace 51 minutos
Monterrey, México Atos A tiempo completoJob Overview Join to apply for the IT Support Technician role at Atos. About Atos Group Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high...
