Technical Support

hace 4 semanas

Monterrey, México DXC Technology A tiempo completo

**_This is a full-time position on a 3-month fixed-term contract working at our customer's site in Monterrey, Mexico- **Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.**_Responsibilities:- **- Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.- Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.- Provide software service, post- Provide direct post-sales systems technical support to end users and company Authorized Service Providers.- Solve technical problems on an assigned hardware and software platforms.- Use proactive monitoring procedures/tools to identify problem prevention opportunities.**_Education and Experience Required:- **- Minimum Vocational/Diploma/ Associate Degree (technical field) equivalent with 2-4 years of working experience in related fields or Degree holder with 1-2 years relevant working experience.**_Knowledge and Skills:- **- Knowledge of corporate organization, job, and policies.- Advanced knowledge of operating systems and software.- Basic skills in project management.- Strong communication skills, problem analysis, and presentation skills.- Ability to develop Customer relationships.- Ability to perform while under high-pressure situations.- Ability to work in a team environment.- Basic networking, O/S, and troubleshooting knowledge.- Detailed understanding of general/technical aspects of the onsite system repair job.

  • Technical Support Specialist

    hace 4 semanas

    Monterrey, México Compensación Aplicada S.A. de C.V A tiempo completo

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  • Technical Sales Support

    hace 6 días

    Monterrey, Nuevo León, México HQ Platinum A tiempo completo

    Flow Control & Sealing (Dixon Valve)Location: Monterrey, Nuevo LeónIndustry: Industrial accessories distributor (fluid transport hoses, fittings and flow control)Schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m.Work Mode: On-siteTravel: National and USA travel requiredVisa & Passport: RequiredPosition ObjectiveProvide technical and commercial support and...

  • Technical Support Se

    hace 2 semanas

    Monterrey, México Fronius A tiempo completo

    REQUIREMENTS: - Residence near Santa Catarina N.L- Complete training in electrical engineering- Interpretation of electrical / electronic diagrams- Technician degree in electricity or electronics (technical school of electricity, electronics or career to the end)- Basic knowledge of standards and specifications in the electrical area - desirable-...

  • Technical Support Associate

    hace 3 semanas

    Monterrey, México Celekta A tiempo completo

    DescriptionThe Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external customers.**Duties &...

  • Technical Support Associate

    hace 4 semanas

    Monterrey, México CELEKTA Consulting A tiempo completo

    DescripciónPosition Overview- The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external customers.**Duties...

  • Field Technical Support

    hace 3 semanas

    Monterrey, México Hewlett Packard A tiempo completo

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  • Technical Support Representative

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    Monterrey, México HRO A tiempo completo

    If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.**Responsibilities**- Research and identify solutions to...

  • Technical Support Associate

    hace 3 semanas

    Monterrey, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Technical support Associate to join our team in Monterrey, Nuevo León (MX-NLE), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacement and repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Windows operating *Basic client...

  • Warranty Technical Support Representative

    hace 3 semanas

    Monterrey, México Vege De Mexico Sa De Cv A tiempo completo

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  • Technical Support Representative

    hace 3 semanas

    Monterrey, México U hi A tiempo completo

    **TECHNICAL SUPPORT REPRESENTATIVE****MANDATORY TECHNOLOGIES**------------------ Proficient in a Data structure, Data modeling and SQL- Systems: Bigdata or Any cloud technology- Working knowledge on any programing or scripting language i.e. Python/HTML- Any visualization tool - QlickView/Looker/Tableau**MAIN EXPERIENCE REQUIRED**:-------------------- Degree...