Head of Sales

Voyagu is a dynamic and innovative tech-enabled travel agency based in the US, focused on delivering exceptional air travel services to premium clients. With operational hubs in Mexico City and Warsaw, and a commitment to providing the best customer experience in the industry, we are poised for significant growth and transformation.**Key Responsibilities**:- **Strategic Leadership**:- Develop and implement sales strategies to achieve company revenue goals.- Scale the inside sales team from initial hires to a full team of 50 sales professionals.- Foster a high-performance sales culture focused on customer success and continuous improvement.- ** Team Management**:- Recruit, train, and mentor sales agents, ensuring they have the tools and knowledge to succeed.- Identify and develop high-potential team members for leadership roles.- Conduct regular performance evaluations and provide constructive feedback.- ** Sales Operations**:- Oversee daily sales activities, ensuring targets and KPIs are met or exceeded.- Collaborate with marketing and product teams to align sales strategies with overall business objectives.- Implement sales processes, tools, and technologies to enhance efficiency and effectiveness.- ** Analytical Reporting**:- Utilize data and analytics to monitor sales performance and identify areas for improvement.- Prepare regular reports for senior management, highlighting successes, challenges, and recommendations.- Analyze market trends and customer feedback to inform sales strategies.- ** Customer Relationship Management**:- Ensure exceptional customer experience throughout the sales process.- Handle escalated customer issues and provide solutions promptly.- ** Compliance and Ethics**:- Ensure all sales activities comply with company policies and legal regulations.- Promote a culture of integrity and ethical behavior within the team.**Qualifications**:- **Education**:- Bachelor's degree in Business Administration, Marketing, Sales, or a related field. MBA is a plus.- ** Experience**:- Minimum of 7-10 years of sales experience, with at least 5 years in a leadership role.- Proven track record of scaling and managing large sales teams (preferably around 50 people).- Experience in the travel tech industry or a related field is highly desirable.- Demonstrated success in promoting team members into leadership positions.- ** Skills**:- ** Leadership Skills**: Exceptional ability to lead, motivate, and develop a high-performing sales team.- ** Sales Expertise**: Deep understanding of sales processes, techniques, and best practices.- ** Analytical Skills**: Proficient in data analysis and interpretation to drive decision-making.- ** Communication Skills**: Excellent verbal and written communication skills in both English and Spanish.- ** Strategic Thinking**: Ability to develop and execute strategic sales plans.- ** Cultural Competence**: Familiarity with U.S. business culture and customer expectations.- ** Technical Proficiency**: Experience with CRM software (e.g., Salesforce) and sales enablement tools.**Personal Attributes**:- **Results-Oriented**: Strong focus on achieving measurable outcomes.- ** Adaptable**: Comfortable working in a fast-paced startup environment.- ** Collaborative**: Works well with cross-functional teams.- ** Integrity**: Demonstrates ethical behavior and promotes company values.**What We Offer**:- Competitive Salary and Bonus Structure- Comprehensive Benefits & Perks Package- Opportunities for Professional Growth and Advancement- Dynamic and Inclusive Work Environment- Participation in an Exciting Growth Phase of Our Company