Call Center Quality Assurance Manager

**_Position: Quality Assurance Manager_****Location: Anywhere across Mexico, Remote role****Mandatory Pre-requisites****_ 1. 7 to 10 years of experience in Quality Assurance from BPO/ Call Center_****_ 2. Excellent English Communication Skills_****_ 3. Remote (Work from Home) - Full-Time Role_****_ 4. _**Must have their own laptop/desktop which meets minimum...

**Responsibilities**: - Regularly reviewing and evaluating interactions between intake agents and potential clients via recorded call monitoring. - Managing a team of quality assurance agents. - Providing constructive feedback aimed at improving individual and team performance. - Ensuring standardization and compliance with communication guidelines. -...

For immediate hire:We are a leading digital marketing company looking for a Call Center Manager to help us with administrative and support tasks for the sales team. The Call Center Manager will work with new and existing salespeople to support them with their sales.Communication with staff members will be made via phone and video chat. This is a remote...

Manager to lead, build, and scale a high-performing call center team wantedThis is a fully remote Call Center Manager position.Salary: $2,000 USD + performance-based commissions (paid in USD).Having call center roofing experience is a MAJOR plus.MUST be fluent in English and Spanish.We are looking for an experienced, high-energy Call Center Manager ready to...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners...

As a **Quality Assurance Analyst **at Legal Intake Pros, you will play a crucial role in upholding our high standards for intake processes by performing Dashboard Nudges Audits and Unassociated Call Reviews, ensuring law firm intake teams meet lead management and call-handling standards. This role supports our Coaching and Quality Control Departments by...

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate...

Data Voice somos una empresa 100% mexicana fundada en 2006 dedicada a brindar soluciones de tecnología para Centros de Contacto, así como ofrecer servicios administrados de comunicación. Tenemos experiência en operaciones de alta disponibilidad y multipropósito; integramos tecnología, procesos y personas para fortalecer a tu empresa en la relación son...

**Remote Call Center Sales Manager - Solar and Roofing Experience Preferred**At Nova NRG, we are redefining how homeowners power their lives. With solar roofing at the core of our mission, we are helping families save money, increase home value, and build a cleaner future. Headquartered in Miami, Florida, we are growing fast — and we are looking for...

**Remote Call Center Sales Manager - Solar and Roofing Experience Preferred** At Nova NRG, we are redefining how homeowners power their lives. With solar roofing at the core of our mission, we are helping families save money, increase home value, and build a cleaner future. Headquartered in Miami, Florida, we are growing fast — and we are looking for...