Sales Coordination and Business Development Manager

hace 2 semanas

Desde casa, México PAINT Philadelphia A tiempo completo

**Job Title**: Sales Coordination and Business Development Manager**Location**: Remote (Mexico-based, supporting U.S. operations)**Department**: Sales**Reports To**: Owner / Sales Director**Position Overview**We are seeking a highly skilled, manager-level professional to join our U.S.based residential painting company. This role begins as a hands-on coordinator responsible for managing sales-related communications, appointment scheduling and business development, but will evolve into a leadership position responsible for building and overseeing the sales coordination department as the company grows.**Key Responsibilities****Initial Role Duties**:- Operate company phone systems to manage inbound and outbound calls and messages effectively.- Field inbound inquiries, qualify leads, and schedule sales appointments.- Conduct outbound follow-up calls to prospects and existing leads.- Screen, qualify, and schedule appointments for the Sales division with precision and professionalism.- Manage virtual “front desk” responsibilities, including answering inquiries, routing communications, and maintaining a positive first impression with clients.- Update and manage CRM data (Pipedrive), ensuring accuracy in pipelines, stages, and custom fields.- Maintain and organize appointment schedules for the sales team.- Perform research on neighborhoods, zip codes, and landmarks to ensure accurate communication with clients.- Adapt to local and regional nuances in U.S. markets served.**Growth into Leadership Role**:- Develop SOPs, scripts, and workflows for the sales coordination function.- Hire, onboard, and train additional sales coordination staff.- Supervise and coach the sales coordination team to meet performance goals.- Monitor key sales metrics and provide performance reporting to leadership.- Collaborate with Sales Director to optimize lead conversion rates and departmental efficiency.**Qualifications****Required**:- Proven experience in phone-based sales and/or sales coordination.- Proficiency in **Pipedrive CRM** (or similar), with strong ability to manage pipelines, stages, and custom fields.- Excellent spoken English with little to no accent—must be clearly understood by U.S.based clients.- Familiarity with U.S. geography, city/state/zip formats, and ability to learn local neighborhood details quickly.- Strong organizational skills with a track record of managing multiple priorities.- Proficiency in Google Suite (Docs, Sheets, Drive).- Dual monitor setup for efficient multitasking.- Exceptional verbal and written communication skills.- High degree of self-motivation and ability to work independently.**Preferred**:- Experience in residential services (e.g., design, painting, remodeling, renovations).- Prior leadership or supervisory experience in a sales or customer service environment.- Background in developing teams or building departments from the ground up.**Compensation & Growth**- Competitive salary with performance-based incentives.- Clear pathway to **Sales Coordination Manager** role with department-building responsibilities.- Opportunities for career advancement in a fast-growing, high-performance company.**Job Types**: Full-time, ContractPay: $200.00 - $300.00 per hourExpected hours: 35 - 45 per weekWork Location: Remote

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