Representative Account Development

hace 4 semanas

Ciudad de México, Ciudad de México American Express A tiempo completo

Job Description - Representative Account Development (25003470)

Representative Account Development - 25003470

Description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 70% of the S&P 500. We are the number one issuer of small business cards, the industry leader in corporate T&E and represent approximately 40% of the company's total revenues. Our vision is to be essential to our customers' businesses every day. We do that by offering a diverse suite of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage their financial and payment needs.

How will you make an impact in this role?

The incumbent in this position is responsible for managing a Local Portfolio of 15+ holdings, by increasing penetration by industry/product, and bringing New Volume (ECV). The candidate will develop and implement strategies/initiatives for account development and achieve business growth goals. Being liaison between Amex GCG organization and Clients across the region. Direct and control activities of cross-functional teams throughout Amex Regional and Global Network, actively managing overall timelines and ensuring that service level agreements are monitored and achieved. Lead all aspects pertaining to account management/development, including project management and event execution.

Responsibilities:

  • In-depth knowledge of Commercial Card Business
  • Financial & Business Acumen
  • Being able to articulate sales pitch and overall interactions with Clients and Amex Global colleagues.
  • Provide consultancy and act as the main liaison between the client and the Amex organization to ensure a smooth operation of the corporate program.
  • Requires analytical & strategic thinking, driving results, and excellent project management skills.
  • Understand regional strategic (opportunities, threats) and tactical (e.g, risk, contract, fees) aspects of accounts in portfolio.
  • Ability to quickly understand the complexity and nuances of Amex products across the region and their resources.
  • Develop and strengthen relationships at senior levels of client organization.
  • Ability to collaborate and influence internally and externally.
  • Pipeline management experience.
  • Ensure the correct implementation of the Amex program according to the client needs.

Minimum Qualifications

  • 3+ years of experience in commercial role, preferably in business/account development.
  • Financial & Business Knowledge.
  • Highly proficient in English (written and spoken).
  • Develop and strengthen relationships at all levels of client organization.
  • Structured methodology for relationship management.
  • Ability to develop and strengthen business relationships at decision maker levels.
  • Self-motivated and Strong collaboration skills.
  • Excellent negotiations and influencing skills.
  • Ability to collaborate and influence internally and externally.
  • Ability to quickly understand the complexity and nuances of Amex products/processes and resources and resolve for any issue.
  • Ability to build and motivate relationship management team.
  • Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Support for financial-well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
  • Generous paid parental leave policies (depending on your location).
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Primary Location Schedule Job Posting

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Additional Note for US Applicants: American Express does not currently utilize the AI capabilities of its application management platform in making employment decisions.

If you have a disability and would like to request an accommodation in order to apply for a position you may contact us by emailing Please indicate if you would prefer a response via email or phone. US applicants may also contact us by using the US Toll Free number 1-833-707-1981.

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