SAP Reporting Consultant

hace 4 semanas

distrito federal, México Infosys A tiempo completo
SAP Reporting Consultant
Consultant with knowledge in SAP Reporting Tools: BOBJ (Webi, AFO), SAC, to be part of the support team that resolves incidents and fulfills business requests to implement new functionalities to existing analytics solutions.
Job Duties and Responsibilities
The Consultant:
  • Handles the intake of incidents to the assignment group, analyzes them, determines root causes, and provides solutions.
  • Analyzes incidents that include BOBJ (Webi, AFO) and SAC.
  • Does a proper handoff of incidents to other supporting groups.
  • Communicates with end users that raise incidents and stakeholders that request changes.
  • Has technical discussions with the backend teams eHANA views (95%) and BEx Queries (5%).
  • Manages incoming requests from the business.
  • Collaborates with other supporting teams.
Experience
  • 4 years of experience in a similar position.
  • Support Level 2 or 3.
Knowledge, Skills, Abilities
  • Thorough Knowledge
    • BOBJ 4.3 (Webi, AFO).
    • SAC.
  • General Knowledge
    • ServiceNow.
    • SAP CHARM.
    • eHANA (SQL, XSA).
  • Fluent in English.
  • LATAM location.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.#J-18808-Ljbffr

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