Urgent: Bilingual Customer Support Assistant
hace 2 semanas
**Description**:- Proactively monitor ongoing orders and identify potential issues before they escalate.- Communicate with restaurants and delivery drivers to confirm order status and troubleshoot pickup/delivery issues.- Resolve logístical challenges by coordinating between restaurants, drivers, and customers.- Document and report common issues, working with the internal team to improve processes.- Ensure efficient order processing by following up on delays and finding solutions to speed up delivery.- Assist Spanish-speaking customers and drivers, ensuring clear and professional communication.**Hard Requirements**:- Fluent in English and Spanish (both written and spoken).- Previous experience in customer support, driver support, or food delivery coordination (e.g., Uber Eats, DoorDash, Grab, or similar platforms).- Ability to think proactively, identifying potential order delays and resolving issues before customers reach out.- Excellent communication skills and a problem-solving mindset.- Comfortable making outbound calls to restaurants and delivery drivers when necessary.- Ability to work flexible shifts, including evenings and weekends.- Familiarity with CRM tools, dispatch systems, or customer service platforms is a plus.**Schedule**:- 40 hours per week- Should be open to work from Monday to Sunday between 8:00AM-1:00AM Eastern Standard Time.**About WorkStaff360**:Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping.
Benefit
from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth
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Executive Assistant Bilingual
hace 4 semanas
Desde casa, México One Way Consultants A tiempo completo**Responsibilities**:- Serve as the primary point of contact for internal and external communications on behalf of the executive team.- Assist with the creation, execution, and tracking of marketing campaigns on platforms such as TikTok, Meta (Facebook and Instagram), and other relevant social media channels.- Manage CRM systems to organize leads, contacts,...
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Bilingual Administrative Assistant
hace 3 semanas
Desde casa, México AB TECHNOLOGIES A tiempo completoAB Technologies de Mexico is seeking a bilingual Administrative Assistant to support our operations in Veracruz, Mexico, and the U.S. This is a full-time remote position working from home.**Responsibilities**:- Process Sales Orders- Add Sick/Vacation time to Outlook Vacation Calendar- Index documents from the Accounts Payables mailbox into our electronic...
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Customer Support
hace 1 semana
Desde casa, México The Pros Cleaners LLC A tiempo completo**WE ARE HIRING** **BILINGUAL SPEAKERS** We are a cleaning company hiring customer support lead position, we’re based in Houston, Texas. We’re currently hiring English and Spanish speakers (Fluently in English). This is a customer support job, the duties are the following-Call customers to confirm appointment and personalized experience based on their...
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Bilingual Receptionist/ Assistant
hace 1 semana
Desde casa, México Omega Masonry A tiempo completoWe are looking to hire an assistant to fulfill customer service requirements and administrative duties. Omega Masonry is a dynamic company, not every workday will look the same. The assistant hired will do various tasks including but not limited to: - Answering inbound phone calls - Following up with clients - Conducting research - Making Excel Sheets and...
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Executive Assistant
hace 3 semanas
Desde casa, México Harvest Landscape Enterprises A tiempo completo**Executive Assistant (Bilingual)****Location**:Remote - Mexico**Language Requirements**:Advanced/High-Level English & Spanish (spoken and written)**Position Summary**We are seeking a highly organized, detail-oriented, and proactive **Executive Assistant** to provide comprehensive support to two executives. This role combines both **professional and personal...
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Bilingual Executive Assistant
hace 2 semanas
Desde casa, México Strategy Ladders A tiempo completo**Bilingual Executive Assistant (Hebrew and English)****Position Overview**:We are seeking a highly organized and professional Bilingual Executive Assistant fluent in Hebrew, English, and Spanish. This is a 100% remote position requiring availability to work according to Israel’s timezone (GMT+2).**Responsibilities**:- Manage and organize the executive’s...
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Customer and Operations Assistant
hace 2 semanas
Desde casa, México Hire Latam LLC A tiempo completo**Position**:Customer and Operations Assistant (Remote) W e are looking to hire a highly motivated Customer and Operations Assistant to be part of a growing residential cleaning service company located in Washington, USA. The position is considered full-time at 40 hours a week (Monday through Friday). **Responsibilities**: Provide inbound and outbound call...
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Estimating Assistant
hace 3 semanas
Desde casa, México Rangel Landscapes A tiempo completo**Company**: Rangel LandscapesRangel Landscapes is looking for a friendly and organized **Estimating Assistant / General Assistant** (bilingual in Spanish & English) to join our growing team! This flexible role is perfect for someone who enjoys variety and wants to contribute to a supportive, team-oriented environment.**What You’ll Do**- **Support...
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Bilingual (Spanish) Virtual Assistant
hace 2 semanas
Desde casa, México Clark's Staffing LLC A tiempo completo**Background**: **Work Schedule is 10:00 pm to 7:00 pm PHT from Mon-Fri** This role will report to the National Admin Support Manager and be responsible for supporting all functions of the National Admin Support team. They will partner with market teams to ensure we operate with excellence, efficiency, compliance, and high customer service. Successful...
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Collector and Customer Care Executive
hace 2 semanas
Desde casa, México Liderazgo Positivo A tiempo completoCollection and Customer Care Executive for Service Center *Based in Monterrey- Bilingual (Excellent)- Strong personality- Discipline- Strong drive- Strong Organizational skills- Long term commitment- Collections skills- Customer service experience- Administrative assistant skills- Telephone skills- Computer skills- High tone level, optimistic- Skilled to...