Level 2 Technical Support Representative

**Technical Support Representative**At USS, we are looking for the best Customer Service Representative profiles to provide the best service to our clients. We are looking at GDL for these profiles for our new campaigns and challenges.- **If you speak English and you like remote work, apply!**_As a Bilingual Tech Support Representative, you'll help connect...

**Job Title: Bilingual Technical Support Representative** **About the Role** We are looking for a **Support Representative** to join our team in Mexico and provide assistance to our customers. In this role, you’ll be the first point of contact for users, helping them resolve technical issues, answering questions, and ensuring a smooth customer...

Full-time | Remote | CST CoverageWe’re a remote-first infrastructure company (~100 employees) looking for an IT Support Specialist (Level 2) to strengthen our Managed Services team. You’ll be providing support to US-based clients across industries like healthcare, helping keep their systems secure, reliable, and efficient.**What You’ll Do**:- Provide...

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**- Ensure objectives and service level agreements (SLAs) are met.- Provide resolution of issues for clients, liaise between clients, customer success team and development team.- Utilize our case management system, keep track of your own support tickets, and follow through to completion.- Provide accurate and timely...

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES** - Ensure objectives and service level agreements (SLAs) are met. - Provide resolution of issues for clients, liaise between clients, customer success team and development team. - Utilize our case management system, keep track of your own support tickets, and follow through to completion. - Provide accurate and...

Importante empresa solicita **SUPPORT DESK TECHNICIAN LEVEL 2 HOME OFFICE****Requisitos**:- **Indispensable INGLES AVANZADO C1 min.**:- Experiência en firewalls, soluciones inalámbricas de clase empresarial, backup, recuperación ante desastres y continuidad del negocio, servicios de escritorio remoto, soluciones VPN**Conocimientos**:- Servidor Windows,...

'''Job Overview:'''We are seeking a highly motivated and skilled Technical Support professional to join our team. As a Technical Support, you will be responsible for providing technical assistance and support to our clients, ensuring their IT systems are running smoothly. This is an excellent opportunity for someone with strong problem-solving skills and a...

Key Responsibilities:1. Providing expert technical support for our range of water heaters and air conditioner- Troubleshooting and resolving customer issues in a timely and efficient manner.2. Collaborating with our engineering and product development teams to improve product performance and reliability.3. Maintaining up-to-date knowledge of industry...

Full-time | Remote | CST CoverageWe’re hiring a Level 3 Engineer to provide advanced technical support and infrastructure expertise for our US-based MSP clients. This role is ideal if you thrive in complex problem-solving, infrastructure projects, and mentoring junior engineers.**What You’ll Do**:- Handle escalations from Level 2 engineers.- Perform...

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...