Virtual Intakes Associate remote

hace 3 semanas

Desde casa, México Casa de la Familia A tiempo completo

**Job Title**: Virtual Intakes Associate (Remote)**Company**: Nogales Psychological Counseling**Location**: Remote**Job Type**: Full-Time**Schedule**: Monday to Friday, 8 hours per day (Pacific Standard Time)**Pay**: Starting at $12.00 per hour, dependent on experience**About Us**Nogales Psychological Counseling provides professional mental health services with a focus on the psychological treatment of individuals involved in workers’ compensation cases. We are a mission-driven organization dedicated to supporting injured workers in their emotional and psychological recovery.**Job Overview**We are seeking a Virtual Intakes Associate to join our Intakes Department. This role is critical in processing referrals, coordinating appointments, and facilitating communication between clients, staff, insurance companies, and law offices, etc.**Responsibilities**- Review and process incoming referrals, mainly related to workers’ compensation psychological treatment- Schedule appointments and coordinate with the Historian Psychological Assistants calendars- Answer and place phone calls to clients, attorneys, and insurance companies- Communicate with internal staff and document relevant updates- Attend virtual administrative and departmental meetings- Maintain organized, confidential records in accordance with HIPAA guidelines- Provide general administrative support to the intake team, etc.**Qualifications**- Administrative experience in a behavioral health, medical, legal, or insurance setting preferred- Experience handling workers' compensation referrals is a plus- Strong communication and customer service skills- Proficiency with EMR systems, scheduling tools, and digital office platforms- Highly organized and detail-oriented- Able to work independently in a fully remote setting- Bilingual (English/Spanish) is a plus- Must always maintain professionalism and confidentiality**Compensation**- Starting at $12.00 per hour- Pay is dependent on experience**How to Apply**Please submit your resume and a brief cover letter describing your relevant experience and availability.**Nogales Psychological Counseling is proud to be an equal opportunity employer.**We welcome applicants from all backgrounds who are passionate about supporting mental health and wellness.

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