Customer Experience Specialist
hace 2 semanas
**Sunwise Energy **is a premiere **Solar **Installation and Smart Home service provider offering turnkey renewable energy solutions to its clients. We integrate all the aspects of solar sales and installations in-house to provide and guarantee our customers the best quality of service and maintenance.**Join us****Primary Responsabilities**- Respond promptly and accurately to all inquiries, ensuring records are updated accordingly.- Collaborate with other departments to resolve complex issues, such as installation delays or product defects.- Proactively reach out to clients to gather feedback and improve their overall experience.- Prepare reports on customer interactions, satisfaction metrics, and recurring issues.- Develop and maintain a thorough understanding of our products and services to offer expert assistance.- Foster strong, positive relationships with customers.**Qualifications**:- 2+ experience in a customer service or customer experience role.- Professional English domain (C1+)- Excellent communication skills, both written and verbal.- Strong problem-solving and decision-making abilities.- Empathy and a customer-centric mindset.- Ability to work in a fast-paced environment.- Familiarity with customer relationship management (CRM) tools is a plus.- Time Management**Benefits**:- Christmas Bonus- Vacations- Mayor Medical Insurance- USA Federal Holidays- Grocery Vouchers**Workplace**:- On-site position- Enrique Gomez Carrillo #5612, Vallarta UniversidadTipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $12,500.00 - $14,000.00 al mesLugar de trabajo: Empleo presencial
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Customer Experience
hace 2 semanas
Zapopan, México Sunwise Energy A tiempo completoWe are seeking a dedicated and passionate individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for ensuring a positive and seamless experience for our customers at every touchpoint. Your primary goal is to enhance customer satisfaction, loyalty, and retention by addressing inquiries, resolving issues, and...
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Customer Experience
hace 2 semanas
Zapopan, México Sunwise Energy A tiempo completoWe are seeking a dedicated and passionate individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for ensuring a positive and seamless experience for our customers at every touchpoint. Your primary goal is to enhance customer satisfaction, loyalty, and retention by addressing inquiries, resolving issues, and...
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Customer Service Specialist
hace 5 días
Zapopan, México Trabaja en Intugo A tiempo completo**We are hiring Customer Service specialist**Requires:**TWO YEARS’** EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD- EXCELLENT CUSTOMER SERVICE SKILLS- ADVANCED ENGLISH- PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.)- HIGH SCHOOL DIPLOMA OR EQUIVALENTActivities:- MONITOR DAILY GPS REPORTS- REPORT OUT AS REQUIRED BY THE DEPARTMENT- IDENTIFYING...
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People Experience Specialist
hace 1 semana
Zapopan, México Cerby A tiempo completo**Company Description**: At Cerby, it's our goal to make everyone feel at home and cared for. We seek a People Experience Specialist to design and run the Cerbenaut’s experience. This is a full-time position based in Guadalajara, Mexico. What you will do: - Act as an ambassador for Cerby in all your interactions. - Design and execute Cerby’s diversity...
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Customer Experience Specialist
hace 3 semanas
Zapopan, México Sunwise Energy A tiempo completo**Sunwise Energy **is a premiere **Solar **Installation and Smart Home service provider offering turnkey renewable energy solutions to its clients. We integrate all the aspects of solar sales and installations in-house to provide and guarantee our customers the best quality of service and maintenance.A career at **Sunwise **opens countless opportunities for...
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Bilingual Sr. Customer Experience Specialist
hace 1 semana
Zapopan, México Nielsen A tiempo completoAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep...
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Customer Success Specialist
hace 3 semanas
Zapopan, México Aronnax Sa De Cv A tiempo completo**Customer Success Specialist****Zapopan, Jalisco****$15,000 MXN per month (net) with potential monthly bonus of $5,000 MXN****Full-time, indefinite contract****Monday to Friday, 8:00 AM to 4:30 PM****English proficiency at a 90% level****College Diploma****Customer Acquisition Specialist****Responsibilities**:**As a Customer Acquisition Specialist, your...
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Customer Acquisition Specialist
hace 3 semanas
Zapopan, México Toctebrand A tiempo completoAs a Customer Acquisition Specialist, your primary role is to ensure customer satisfaction and success.This involves developing strong relationships with customers, understanding their needs and helping them get the most value from the company's products or services.- Lead generation and qualification for the Customer Success department, establishing first...
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Guest Experience Specialist
hace 2 semanas
Zapopan, Jalisco, México Vida Vacations A tiempo completoGuest Experience Specialist | Grupo Vidanta¿Te apasiona crear experiencias memorables y brindar un servicio excepcional?Buscamos un Guest Experience Specialist para garantizar la satisfacción total de nuestros huéspedes, atendiendo con empatía, seguimiento y excelencia cada detalle de su estancia.Responsabilidades:Brindar atención personalizada y...
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Customer Sales Specialist
hace 3 semanas
Zapopan, México Arrow Electronics, Inc. A tiempo completo**Position**:Customer Sales SpecialistArrow Electronics is looking for a Customer Sales Specialist to join our team in Guadalajara!**What You'll Be Doing**- Manage the overall account relationship and the day-to-day sales activities by providing service and support to assigned customer base- Working with internal and external resources, facilitating work of...