Sales Representative Special Care
hace 3 semanas
**Date**:Nov 16, 2024**Department**:BU Special Care & Rare Disease**Job Type**:Direct Employee**Team**:Mktg, Market Access, Bus. Excellence & Med. Affair**Contract Type**:Permanent**Location**:Ciudad de México, MX**Purpose**- Responsible for _**_sales targets_**_ achievement in assigned territory/accounts and execution of CX projects deployment through the resource's optimization_**Main Responsibilities**- **Execute activities and CX projects deployment **within assigned Hospitals & HCPs, **coordinating activities with customer-facing roles **(Medical, Commercial and Market Access)- **Support and engage with CX team **in devising and developing customers solutions co-creation projects- Implementation of **CX special projects**:- Participate in **regional/ local Touchpoint Team Huddles**, as well as **elevation **of relevant points to the strategic business unit team- **Works cohesively **with other Business Unit functions (e.g. Marketing) to support **commercial operations strategies, **customers profiling, consent management and data collection from territory- Create **productive business partnerships with other affiliate functions **to ensure highest level of business delivery and customer delight- Manage **territory budget consistently with targets and compliance policies**:- Actively participates to **affiliate-wide CX best-practices sharing **and **ideas generation****Experience Required**- +2 years experience in _**_customer-facing roles _**_managing special care portfolios at mainly public sector and desirable also private sector._**Education**- Educational background includes _**_bachelor degree in economics, management or medical professions equivalent._****Languages**- English level 2/6 = basic for reading_**Technical Skills**- _As member of the BU SC team, challenge to status-quo and _**_acting as a strong contributor for the formulation and execution of BU Commercial Operations strategies is a constant expected behavior._**:- **_Vision and leadership for all activities _**_associated with Customer Experience, Commercial, Market Access and Medical Affairs_- **_Results-focused _**_able to easily shift from _**_detailed data comprehension to “big picture” takeaways _**_and consistently _**_using data to support rapid CX decision-making_****Soft Skills
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