Service Desk L1

We are a leading global information technology; consulting and business process Services Company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of...

**Job Description**: - ** - Job Title: SERVICE DESK LEAD L1 - City: Guadalajara - State/Province: Jalisco - Posting Start Date: 1/28/26 - Job Description: **Role**: Service desk lead **͏**: **Do**: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the...

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

**Role Purpose** The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives **͏**: **Do** **1. Be responsible for primary user support and customer service** c. Learn fundamental operations of commonly-used software,...

**Service Desk Analyst**: Willing to work in 24x7 shifts To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Logging / verifying customer details Identifying the issue and categorizing / prioritize the...

**Role Purpose**The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives**͏**:**Do****1. Be responsible for primary user support and customer service**c. Learn fundamental operations of commonly-used software, hardware...

If you're looking for a stable and attractive income (to convey by phone), with a hybrid work modality, this job is for you!All you require is:- Basic technical computer skills.- Previous Customer Service Experience.- Fluent english (written and spoken)Trainning is paid in full from the day you sign the contract!Please add your Resume. All interviews are...

**6month to 1 yoe****it support, service now, ropote it support, troubleshooting****english flurent****location onsite Guadalajara****͏**:**Do****1. Be responsible for primary user support and customer service**c. Learn fundamental operations of commonly-used software, hardware and other equipmentd. Follow standard service desk operating procedures by...

**L1 Service Desk Agent****Associate I - Cloud Infrastructure Services**Who we are**:UST HealthProof is a dynamic company with a mission to lower the cost of care and deliver the future of healthcare. Our consumer-centric approach gives our health plan customers a modern infrastructure and reduced administrative costs, helping to drive better business...

En Dresden Partners buscamos tu talento como **Service Desk L1 / Help Desk / GDL.**Somos una consultoría especializada en web technology, mobile and software development, servicios near-shore staffing, tech international y local tech sourcing trabajamos para proyectos internacionales para otorgar servicios integrales.**Requisitos**:- Inglés avanzado.-...