Customer Care Associate Ii
hace 4 semanas
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance. Support borrowers and contractors by providing detailed information on their insurance, de-escalate calls and process complaints and handle insurance disbursements.**Key Responsibilities**:- Delivers timely, accurate customer service ensuring the highest level of satisfaction- Handles inbound telephone calls from borrowers, agents, carriers on their property insurance in order to resolve customer inquiries- Updates records and note system as required- Meets and maintains availability standards, schedule adherence and attendance guidelines- Assists answering questions in the help desk- Cross trains to assist with borrower follow upsFunctional Skills- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)- Must possess effective verbal and written communication skills- Sound analytical skills**Education**:- High School Diploma or GED (preferred)**Experience**:- 0-2 years experience (preferred)**Supervisory Responsibilities**:- This job does not have supervisory duties.**Education & Experience (in lieu)**:- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.At Integon, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.**Good Hands. Greater Together.**Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
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Customer Care Associate Ii
hace 2 semanas
Tijuana, México Allstate A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...
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Associate
hace 1 semana
Tijuana, Baja California, México Allied Customer Solutions A tiempo completoCompany DescriptionAllied Customer Solutions, Inc. (ACSI) is a leading nearshore business process outsourcing (BPO) company specializing in customer-centric solutions across industries such as healthcare, financial services, automotive, e-commerce, and more. With a strong commitment to innovation and customer experience, ACSI offers tailored customer care...
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Customer Care Associate Ii
hace 2 semanas
Tijuana, México Allstate A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...
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Customer Service Associate Ii
hace 4 semanas
Tijuana, México Allstate A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...
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Ngls Customer Care
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completoJob Summary: The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance. Support borrowers and contractors by providing detailed information on their insurance, de-escalate calls and process complaints and handle insurance disbursements. Key...
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Customer Care Representative
hace 2 semanas
Tijuana, México Lingble A tiempo completo**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...
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Customer Care Operations Specialist
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completoThe Customer Care Operations Specialist is responsible for contributing to the leadership of the Customer Care team by mentoringrepresentatives, monitoring and coaching performance, resolving escalated calls and providing advice and guidance to support achievementof department quality and productivity standardsKey Responsibilities:Coach and develop customer...
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Customer Care Team Lead
hace 4 semanas
Tijuana, México Integon Service Co. A tiempo completoJob Summary:The Customer Care Operations Specialist is responsible for contributing to the leadership of the Customer Care team by mentoring representatives, monitoring and coaching performance, resolving escalated calls and providing advice and guidance to support achievement of department quality and productivity standardsKey Responsibilities:- Coach and...
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Ngls Customer Care Inbound
hace 4 semanas
Tijuana, México Integon A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...
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Patient Care Service
hace 4 semanas
Tijuana, México Colfax A tiempo completoWho We Are- Iconic brands.Global locations.Extraordinary people.These elements, infused with our commitment to continuous improvement, set us apart from the competition and create a career and customer experience like no other.As a diversified technology company, we have leading positions in orthopedic solutions, industrial welding and cutting, and specialty...
