Sr Technical Support Associate

**JOB DUTIES**:- Facilitate issue identification and analysis- Investigate and resolve technical issues- Track requests resolution- Provide technical training- Build relationships with customers- Test products & softwareDevelop and share knowledge**YOU MUST HAVE**:- Customer Service Experience (Call center preferred)- Advanced written and verbal English...

diverse group of people from different backgrounds and be able to listen to theirneeds to then translate those needs to the software.**Responsibilities**:- Conducting client discovery calls to gather client requirements.- Designing, developing, deploying, and testing solutions for clients.- Providing on-going support, professional services, and consulting to...

Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will drive focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will build...

**_RRHH_**_: José David Reyes_**_ Puesto_**_: IT Technical Support (Provisioning)._**Nível de experiência**: Middle-Sr.**Nível de educación**: Educación Superior**Ubicación**: AGS**Práctica**: PBS**Conocimientos y experiência necesaria**:**Habilidades**:- Rol técnico con habilidades de liderazgo, SPOC para la operación- Helpdesk de 1º y 2º...

A Technical Support Trainer & Quality Specialist trains, measures and evaluates the performance of Technical Support Associates who come in direct contact with the Technical Support Team. The main goal is to ensure objectives are being met so the company maintains operations at an optimal level.**JOB DUTIES**:- Create and maintain department training...

A Technical Support Trainer & Quality Specialist trains, measures and evaluates the performance of Technical Support Associates who come in direct contact with the Technical Support Team. The main goal is to ensure objectives are being met so the company maintains operations at an optimal level. **JOB DUTIES**: - Create and maintain department training...

As a Technical Support Supervisor, you will lead a high-performing team of support professionals, driving operational excellence and delivering exceptional customer service. You will be responsible for coaching, developing, and managing team performance to meet business goals and customer satisfaction metrics. In this role, you will collaborate with...

**JOB DUTIES**:- Facilitate issue identification and analysis- Investigate and resolve technical issues- Track requests resolution- Provide technical training- Build relationships with customers- Test products & software- Develop and share knowledge**YOU MUST HAVE**:- High School Diploma, or equivalent.- Customer service experience- **Fluent English****WE...

Need: 12665613 RH: Estrella Jiménez Position: Consultor SAP GRC Experience level: SR Education: Bachelor's Degree Location: Mexico, Remote Practice: PBS Industry - Sector: Manufacturing and Customer Solutions What you’ll do? What you’ll bring: GRC & Authorizations Service Delivery - Manage/Create/Assign Security roles and authorizations based...

**Need**: **RH**:Estrella Jiménez**Position**:Consultor SAP GRC**Experience level**:SR**Education**:Bachelor's Degree**Location**:Mexico, Remote**Practice**:PBS**Industry - Sector**:Manufacturing and Customer Solutions**What you’ll do?****What you’ll bring**:**GRC & Authorizations Service Delivery**- Manage/Create/Assign Security roles and...