IT Technical Support

**Need**: **RH**:Estrella Jiménez**Position**:Consultor SAP GRC**Experience level**:SR**Education**:Bachelor's Degree**Location**:Mexico, Remote**Practice**:PBS**Industry - Sector**:Manufacturing and Customer Solutions**What you’ll do?****What you’ll bring**:**GRC & Authorizations Service Delivery**- Manage/Create/Assign Security roles and authorizations based on DDC IT and business requirements- SAP Authorization Concepts- Design and Develop SAP role concepts and Authorization concepts for supporting SAP systems and business processes- Work closely with key users on the business & IT side to develop the role matrix for the organizations- Ensure that legal and local compliance topics are handled during the design- Collaborate with SI partner to ensure timely implementation- Governance, Risk and Compliance- End-to-End operational responsibility for the SAP GRC system including the processes implemented- Work with key users to define the process work-flows- Work with business stakeholders to finalize on the Segregation of Duties for the line of business- Provide SME support to business and process consultants to develop the risk matrix, define mitigation controls etc- Collaborate with SI Partner, Other entities to ensure the accurate implementation of the SoD and Risk matrix along with mitigation measures- Identity Management- SPOC for the local implementation of IDM for supported SAP systems- Define workflows along with key users from various lines of business- Collaborate with SI Partner, Other entities to ensure the accurate implementation of the business roles in IDM- Business User Support- Provide operational support and guidance on “how-to” requests from line of business supported- SPOC for any authorization-related topics- Collaborate with SI Partner and provide SME support as required to solve issues related to user access and SoD topics- Collaborate with SI partner to ensure timely resolution of incidents and act as SPOC to users for tickets- Audit Support- Provide required documentation during audits for the line of business requested- Work with Auditors as required and support the audit process- Translate the audit findings into tangible action items and collaborate with SI partner to ensure timely implementation- Generate and share any reports, periodic evidences, etc as required to comply with audit protocols.- Partner Delivery- Collaborate with SI Partner to define the KPIs for system security- Develop security standards and best practices and work with SI partner for implementation- Develop roadmap to upgrade the processes and systems as appropriate and work with SI partner for implementation- Collaborate with SI partner to ensure they are meeting the SLA and also coordinate any escalations on incidents or problem tickets**Technologies**:SAP GRC, Security**Soft skills**:- Work Underpressure, Quality at work, Results Oriented- English Spoken & Fluent English**What can YOU expect in a career with Capgemini?**- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.- Capgemini offers a competitive compensation and benefits package.- Headquartered in Paris, France, Capgemini has a presence of 2,400 consultants in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.**You will love this job because**- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.