Customer Service Representative
hace 6 días
**Join Our Team as a Customer Service Representative (Night Shift) **We believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated Customer Service Representative to bring their unique talents to our collaborative and supportive environment.**Your Impact**In this role, your contributions will help us deliver exceptional results and make a positive difference in our industry.**What You’ll Do**:- You will have direct contact with American clients to support them and provide solutions.- Assist clients in resolving their immediate issues.- Answering incoming calls, paging on-call doctors and technicians.- Accurately document messages and ensure they are delivered to the correct personnel on time.- Enter and update customer information in the CRM system, ensuring all interactions are recorded for future reference.- Use technological platforms to provide the best support.**What We’re Looking For**:- Passion for customer service.- Preferably with experience in a call center.- 90% proficiency in written and spoken English.- Familiarity with Microsoft Office suite.- Shift availability.**What We Offer**:- Shifts: 8:00 pm to 6:00 am -Monday-Friday (40 hours) and Friday-Monday 8:00 pm to 7:00 am (33 hours).- $22,500 - $25,000 pesos per month (base salary).- Working from home (must have great Internet).- A progressive company culture where your ideas are valuedWe value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success. Let’s achieve great things togetherE04JI802n1q2408jl7s
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Customer Service Representative
hace 2 semanas
Ciudad de México The Functionary A tiempo completoSummary of the position1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information.2. Resolving customer complaints:...
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Customer Service Representative
hace 3 semanas
Juárez, Juárez, Chih., México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 3 semanas
Ciudad Juárez, México Grupo TECMA A tiempo completoDescripción y detalle de las actividadesCustomer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve...
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Customer Service Representative
hace 4 horas
Juárez, Chihuahua, México The TECMA Group of Companies A tiempo completoCustomer service representatives are often a client's primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.A Customer Service Representative,...
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Customer Service Representative
hace 2 semanas
Ciudad de México Esolutions A tiempo completoCustomer Service RepresentativeLocation: Azcapotzalco, Mexico City, Mexico (On-site).Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 3 semanas
Ciudad Juárez, México Grupo TECMA A tiempo completoDescripción y detalle de las actividadesA Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.Experiência y...
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Customer Service Representative
hace 3 semanas
Azcapotzalco, Ciudad de México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 3 horas
Juárez, Chihuahua, México The TECMA Group of Companies A tiempo completoPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset.RequirementsHigh school diploma or equivalent...
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Customer Service Representative
hace 2 semanas
Ciudad Juárez, México CONSULTORA GP A tiempo completoEmpresa líder de giro automotriz ubicada en Juarez, Chihuahua se encuentra en búsqueda de un **Customer Service Representative.****Requisitos**:- Título universitario.- 3 años de experiência en servicio al cliente.- 2-3 años de experiência en industria automotriz. **(Indispensable)**:- Inglés Avanzado **(Indispensable).**:- Manejo de ERP (SAP, QAD,...
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Customer Service Representative
hace 2 semanas
Ciudad de México ESOL A tiempo completo**Job Summary**- Customer Service Representative will be responsible for handling customer inquiries, resolving- issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.**Qualifications**:- High School diploma completed.- Advanced English level (B2+ and above).- 1+ years of Customer Service, Tech Support or...
