Customer Happiness Specialist
hace 4 días
**Our Mission**At **Sun Coast Sciences**, our mission is to help people feel, look, and live their healthiest, most energetic versions of themselves — no matter their age. We create science-backed wellness products that truly make a difference, and we back them with a customer-first approach powered by integrity, empathy, and care.**What’s a Customer** Happiness Specialist?**If you're empathetic, assertive, and performance-driven, this role is the perfect blend of heart and hustle.**Key Responsibilities**- Support customers with orders, subscriptions, returns, billing, and product concerns.- Address potential cancellations with professionalism and care — offering discounts, product swaps, or troubleshooting to retain business.- Follow up on tickets and unresolved issues to ensure customer satisfaction.- Collaborate with other departments to resolve challenges and deliver excellent service.- Accurately document interactions and feedback in the CRM.**Requirements**:- 1+ year in customer service, retention, or sales roles.- Friendly, confident communicator with a solution-first attitude.- Comfortable with overcoming objections and finding win-win outcomes.- Solid written and verbal English skills.- Self-starter with strong attention to detail and emotional intelligence.- Proficiency with CRM and support tools is a plus.**Technical Requirements**- A **stable internet connection** capable of supporting seamless voice, video, and data transfer, with an Octane Speed score of 20,000+.- A **backup system** in place for internet or power outages.- A **fast, reliable desktop or laptop computer** with a working mic, webcam, and headset. (You’ll be on Zoom with your team throughout the day.)If you're someone who finds joy in helping others and the thrill of turning a “maybe” into a “yes,” we’d love to meet you.
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Customer Happiness Specialist
hace 6 días
Tijuana, México The Hero Company A tiempo completo**Our Mission** At **Sun Coast Sciences**, our mission is to help people feel, look, and live their healthiest, most energetic versions of themselves — no matter their age. We create science-backed wellness products that truly make a difference, and we back them with a customer-first approach powered by integrity, empathy, and care. **What’s a...
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Customer Service Specialist
hace 1 semana
Tijuana, México North American Production Sharing de México S.A. de C.V. A tiempo completoWe are seeking an outgoing, organized, and friendly customer service specialist to join our growing team and provide top-notch service to our customers. The Customer Service Specialist works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those...
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Customer Service Specialist
hace 3 semanas
Tijuana, México Vanpra Inc A tiempo completo**Customer service specialist**We are looking for Customer Service specialist work from or on siteHours from Monday to Friday from 6:30 a.m. to 4:30 p.m. Saturday from 8:00 a.m. to 12:00 p.m.We offer:**Salary**: $20,000.00 - $25,000.00 per month**Benefits**:Free lunch every SaturdayOther bonus**Requirements**:Two year college degree or higherAdvanced...
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Customer Service Specialist
hace 3 semanas
Tijuana, México Vanpra Inc A tiempo completo**Customer service specialist**We are looking for Customer Service specialist work from or on siteHours from Monday to Friday from 6:30 a.m. to 4:30 p.m.Saturday from 8:00 a.m. to 12:00 p.m.We offer:**Salary**: $20,****** - $25,****** per month**Benefits**:Free lunch every SaturdayOther bonus**Requirements**:Two year college degree or higherAdvanced...
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Customer Support Specialist
hace 3 semanas
Tijuana, México Uline A tiempo completo**Customer Support Specialist****Pay from $32,000 pesos per month to $34,400 pesos per month****Mexicali Branch****Carr.Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800****Complejo Tecnológico Nicoya****Mexicali, B.C. Mexico *******Customer Service is the heartbeat of Uline!As a Customer Support Specialist, you'll dig into order details to deliver an...
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Customer Service Specialist
hace 3 semanas
Tijuana, México North American Production Sharing A tiempo completoWe are looking for a **Customer Service Specialist** to serve as the primary point of contact for our customers, providing support in billing, warranties, product specifications, and shipping.**Main Responsibilities**:- Respond to customer inquiries regarding billing, warranties, product specifications, and shipping.- Research and coordinate solutions with...
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Customer Care Operations Specialist
hace 1 semana
Tijuana, México Integon Service Co. A tiempo completoThe Customer Care Operations Specialist is responsible for contributing to the leadership of the Customer Care team by mentoringrepresentatives, monitoring and coaching performance, resolving escalated calls and providing advice and guidance to support achievementof department quality and productivity standardsKey Responsibilities:Coach and develop customer...
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Remote Customer Service Specialist
hace 1 semana
Tijuana, Baja California, México Reactic Restoration A tiempo completoCompany DescriptionReactic Restoration is a leading provider of residential and commercial property restoration services for damage caused by water, fire, mold, and other disasters. Operating in the San Francisco Bay Area and Sacramento Greater Area, the company serves cities such as San Jose, Oakland, Fremont, and Sacramento. Reactic Restoration is...
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Customer Experience Specialist
hace 4 días
Tijuana, México Daltum Systems A tiempo completoEn Daltum Systems nos encontramos en la búsqueda para uno de nuestros clientes del sector de Seguros un Customer Experience Specialist para trabajar de forma presencial desde sus oficinas ubicadas en Tijuana. Será el encargado de analizar, mejorar y gestionar las interacciones de los clientes en todos los puntos de contacto para garantizar una experiência...
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Customer Experience Specialist
hace 6 días
Tijuana, México Daltum Systems A tiempo completoEn Daltum Systems nos encontramos en la búsqueda para uno de nuestros clientes del sector de Seguros un Customer Experience Specialist para trabajar de forma presencial desde sus oficinas ubicadas en Tijuana. Será el encargado de analizar, mejorar y gestionar las interacciones de los clientes en todos los puntos de contacto para garantizar una experiência...
