Principal Support Engineer
hace 3 semanas
Key Qualifications:- BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, or Chemistry with a minimum GPA of 3.0.- 7+ years of technical and functional expertise, including proficiency in modules, data flows, and integration points within Oracle Fusion ERP Financials Cloud Applications, Broad understanding of modules such as General Ledger, Payables, and Projects, as well as how Fixed Assets integrates with these modules.- Understanding of the Asset Lifecycle flow, common enterprise structures setup, transaction processing, interfaces, business processes, period close processes, and activities. This includes setup and configuration of asset books, depreciation methods, asset categories, and tax rules.- Knowledge of implementing local and international accounting standards and regulations related to fixed assets accounting to ensure compliance.Supporting Skills:In addition to the preferred qualifications, the following skills will be advantageous:- Oracle ERP Cloud Implementation Certifications Experience with reporting tools and analytics features in Oracle Fusion Financials for Fixed Assets for creating custom reports and utilizing built-in reporting capabilities.**Responsibilities**:As a Principal Support Engineer, your primary responsibilities will include:- Resolving complex technical problems with meticulous attention to detail, ensuring efficient issue diagnosis and problem resolution for Oracle customers.- Serving as an effective communicator and negotiator in problem resolution and management.- Demonstrating the ability to collaborate and work effectively with diverse and globally distributed teams spanning multiple time zones. Ability to develop and deliver training programs for end users, ensuring they understand how to use the products effectively.Shift hours will be based on business requirements. The job may require the flexibility to work beyond standard business hours, to include weekends and holidays, as required. Base shift hours may change over time.
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Senior Support Engineer
hace 3 semanas
Zapopan, México Oracle A tiempo completoAdvanced database skills (DB2, Oracle, Sybase, Informix, MS SQL Server).- Knowledge of operating systems (WINDOWS, LINUX).- Hands on Linux shell commands to configure servers, track memory & disk usage, file management and permissions is required.- Experience in Cloud Infrastructure and Cloud Deployments.Oracle Cloud Infrastructure (OCI) experience is...
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Principal Advanced Services Engineer Exadata
hace 4 semanas
Zapopan, México Oracle A tiempo completoRESPONSIBILITIESThe main role of a Support engineer is to troubleshoot highly complex technical problems (related to Oracle Database/Exadata) requiring a high level of technical expertise- Works directly with customers- Consults with Management in directing resolution of critical Customer situations- Consults with Customers on complex use of Oracle products-...
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Principal Advanced Services Engineer Exadata
hace 3 semanas
Zapopan, México Oracle A tiempo completoRESPONSIBILITIESThe main role of a Support engineer is to troubleshoot highly complex technical problems (related to Oracle Database/Exadata) requiring a high level of technical expertise- Works directly with customers- Consults with Management in directing resolution of critical Customer situations- Consults with Customers on complex use of Oracle products-...
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Senior Support Engineer
hace 2 semanas
Zapopan, México Oracle A tiempo completoAdvanced database skills (DB2, Oracle, Sybase, Informix, MS SQL Server).- Knowledge of operating systems (WINDOWS, LINUX).- Hands on Linux shell commands to configure servers, track memory & disk usage, file management and permissions is required.- Experience in Cloud Infrastructure and Cloud Deployments. Oracle Cloud Infrastructure (OCI) experience is...
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Cloud Support Engineer
hace 2 semanas
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Cloud Support Engineer
hace 3 semanas
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Principal Network Engineer
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Ebs Hcm Support Engineer
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Jd Edwards Support Engineer
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Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Support Engineer Jr
hace 4 semanas
Zapopan, México Oracle A tiempo completo**What you´ll do...**- As a member of the Intelligent Operations team, you will be responsible for: _L1 Support, monitoring of the performance and other proactive thresholds for the Oracle SSC CustomersThis includes, but is not limited to:- Monitor Oracle Cloud Management Dashboards for OCI customers.- Acknowledge alerts and inform customers of critical...
