Customer Experience Product Education Lead
hace 2 semanas
Reports to: Customer Experience Learning & Development Senior Manager**Responsibilities**:- Supporting with responses to, auditing, and templatizing frequent customer questions.- Assist the Customer Experience Learning & Development Senior Manager in developing and maintaining evergreen reference materials.- Research, write, edit, and create templates, glossary terms, and various product-related databases.- Collaborate with Product Development & Compliance, to provide education and product information that is accurate, current, consistent, and compliant.- Ensure that all educational materials are compliant according to internal compliance and regulatory standards set by the FSQA Department.Qualifications:- Strong written and verbal communication, as well as interpersonal skills.- One to three years of experience with vitamins and supplements.- Comfortable working collaboratively and cross-functionally, as well as effective in solo work.- Capable of reading, analyzing, and interpreting industry-related materials.- Ability to present complex information to a variety of audiences.- Curious and creative while balancing regulatory requirements.- Able to analyze and develop solutions to meet customer needs.- Technically proficient, and willing to learn and adapt to new systems.Physical Requirements- Must be able to exert up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including one’s human body.- This role involves sitting most of the time, but may also involve moving for brief periods of time.Benefits Summary- Competitive compensation.- Paid sick time.- Employee and immediate-family discount on all products (upon 60 & 90 days of employment).The Culture at MaryRuth OrganicsWe are a fast-growing startup with a small, unified team that has a lot of fun and a big drive to change the world through our products. We are primarily an E-commerce, health-conscious company with a focus on creating vegan and organic vitamins and supplements for everyone.We believe our work benefits from the diverse perspectives of our employees. As such, MaryRuth Organics celebrates inclusion and is committed to equal opportunity employment.
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Customer Experience Product Education Lead
hace 2 semanas
México MaryRuth's A tiempo completoReports to: Customer Experience Learning & Development Senior Manager **Responsibilities**: - Supporting with responses to, auditing, and templatizing frequent customer questions. - Assist the Customer Experience Learning & Development Senior Manager in developing and maintaining evergreen reference materials. - Research, write, edit, and create templates,...
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Customer Experience Coordinator
hace 2 semanas
Ciudad de México EF Education First A tiempo completoCustomer Experience Coordinator will play an integral role in the success of our key objective of increasing customer satisfaction for our students travelling abroad and re sale according to the actual conditions and context. Customer Care Specialist will have a passion for increasing quality and champion projects and initiatives that will have both a...
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Customer Experience Responsible
hace 2 semanas
Ciudad de México, Ciudad de México EF Education First A tiempo completoCUSTOMER EXPERIENCE RESPONSIBLEDo you dream of an exciting role where your work will have a real impact on young people's futures?EF Language Abroad is looking for a strategical, entrepreneurial, and sales driven Customer Experience Responsible taking the program to the next levelYou will play a vital role in delivering an exceptional customer journey and...
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Team Lead, Customer Experience
hace 2 semanas
Ciudad de México Infor A tiempo completoGeneral information- Country- Mexico- City- Mexico City- Job ID- 42456- Department- SaaS- Experience Level- ASSOCIATE- Employment Status- FULL_TIME- Workplace Type- Hybrid- Description & RequirementsInfor Customer Experience Managers (CEMs) provide Infor customers with dedicated resources that will guide and help customers achieve maximum value from their...
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Product Designer
hace 3 días
México Crimson Education A tiempo completo**Background**Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have...
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Customer Success Manager, Google for Education
hace 4 semanas
Ciudad de México Google A tiempo completo**Minimum qualifications**:- Bachelor's degree or equivalent practical experience.- 3 years of experience in customer success, account management, sales, or a related client-facing role within the Software-as-a-Service (SaaS) or technology industry.- Ability to communicate in English and Spanish fluently as this is a customer-facing role that requires...
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Product Designer
hace 5 días
México, Zac. Crimson Education A tiempo completo**Background** Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and...
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Product Marketing Lead
hace 3 semanas
México Elektra USA A tiempo completoReports To: Senior Manager, Marketing Communications Collaborates With: Social Media Manager, Creative Team, Product Team, Marketing Operations, Performance Marketing, Marketing Team, Vendors & Agency Partners English + Spanish (Bilingual required) Elektra Go is seeking a bilingual Marketing Manager responsible for developing, optimizing and...
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Customer Experience
hace 1 semana
Ciudad de México Plerk A tiempo completoPlerk está en búsqueda de un/a Customer Experience en la Ciudad de México que estará encargado/a de:**Responsibilities**:- Demos del producto a clientes potenciales y acompañamiento al proceso de venta.- Onboarding de los nuevos clientes a la plataforma y producto.- Análisis de datos de usabilidad, métricas de uso del producto.- Identificación y...
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Experienced Customer Support Specialist
hace 1 semana
México Lead Generation Group A tiempo completo**ONLY APPLY IF YOU HAVE 5+ YEARS OF REMOTE CLIENT SUPPORT EXPERIENCE. (NEED EXCELLENT VERBAL AND WRITTEN ENGLISH SKILLS)** We are looking for a detail-oriented and empathetic **Customer Support Specialist** with proven experience delivering exceptional service. You will be the first point of contact for customers, ensuring their questions are answered,...