Recovery Senior Management

hace 1 semana

Ciudad de México Citi A tiempo completo

**Responsibilities**:- Manages one or more teams that support a segment of Aged Debt (Recovery)- Manages occasionally complex and variable issues with significant departmental impact- Shares responsibility for budget, policy formulation and planning; develops recovery strategies to limit portfolio foreclosures, repossessions, bankruptcies, etc.- Manages all training and development needs for assigned personnel- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc.- Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the goals of the entire function; and, requires basic commercial awareness- Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals- Provides evaluative judgment based on analysis of factual information in complicated and unique situations- Ensures essential procedures are followed and contributes to defining standards- Required to persuade and influence others; may negotiate with external parties**Qualifications**:- 6-10 years prior experience- Excellent customer service skills**Education**:- Bachelor’s/University degree, Master’s degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Inglés hablado y escrito 60%Experiência en manejo de agencias externas de recuperaciónExperiência en manejo de Call Center de ventas, cobranza o telemarketing- **Job Family Group**:Operations - Collections Default- **Job Family**:Recovery/Write-offs- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting

  • Senior Cost Recovery

    hace 5 horas

    Ciudad de México, Ciudad de México iPS Powerful People (B Corp™) A tiempo completo

    Senior Cost RecoveryWe are looking for a highly skilled professional tolead the implementation and control of cost recoverymechanisms in energy projects in Mexico, ensuring regulatory compliance and financial efficiency.AsSenior Cost Recovery, you will be responsible for establishing, implementing, and ensuring an effective company-wide cost recovery...

  • Supervisor Recovery

    hace 1 semana

    Ciudad de México Citi A tiempo completo

    **Responsibilities**:- Supervises a small team of Recovery Analysts, ensuring required service levels and performance goals of assigned support staff- Works closely with managers and staff within all areas of Default Management and external groups to recommend and implement improvements in process, productivity and workflow- Uses advanced reporting,...

  • Disaster Recovery Specialist

    hace 3 semanas

    Ciudad de México NTT DATA A tiempo completo

    Job Description Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Disaster Recovery Specialist to join our team in CDMX, México (MX-MEX), Mexico (MX). Position overview...

  • Major Incident Management

    hace 1 semana

    Ciudad de México Thomson Reuters A tiempo completo

    **Major Incident Manager**Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.Join our team! The primary purpose of the Major Incident Manager role is to ensure that Major Incidents are dealt with effectively and efficiently and that they...

  • Disaster Recovery Lead: BC/DR Strategy

    hace 3 semanas

    Ciudad de México NTT DATA A tiempo completo

    A global technology services leader based in Mexico City is seeking a Disaster Recovery Specialist to develop and maintain Business Continuity and Disaster Recovery processes. The ideal candidate will have 8-10 years of relevant experience and a strong background in project management and disaster recovery planning. Responsibilities include coordinating...

  • Disaster Recovery Specialist

    hace 2 semanas

    México NTT DATA A tiempo completo

    **Req ID**: 317545 We are currently seeking a Disaster Recovery Specialist to join our team in Remote, México (MX-MEX), Mexico (MX). **Position's General Duties and Tasks**: - Develops and documents BC/DR plans when they are required, develops and executes plan testing, and establishes and coordinates the business relationship between NTT DATA and the...

  • Lead Disaster Recovery Technical Analyst

    hace 2 días

    Ciudad de México Thomson Reuters A tiempo completo

    We are looking for a Lead Disaster Recovery Technical Analyst to join us. The Lead Disaster Recovery Technical Analyst is a versatile and innovative risk professional who can support all aspects of Resilience, predominantly Disaster Recovery but also including Business Continuity and Corporate Crisis Management. **About the role** As the Lead Disaster...

  • Fraud Recovery Specialist

    hace 3 semanas

    Ciudad de México Bitso A tiempo completo

    The Fraud Risk Recovery Specialist will be using analytical and self-learning skills to fight fraud chargebacks and implement and manage other fraud recovery operation within the markets Bitso Operates. The team is responsible for reviewing fraud chargebacks, and build dispute cases to recover funds on behalf of Bitso, monitor our success rates, and analyze...

  • Lead Disaster Recovery Engineer DR Automation

    hace 2 días

    Estado de México Iron Mountain A tiempo completo

    A global storage and information management leader in Mexico is seeking a Lead Disaster Recovery Engineer. The role involves managing disaster recovery testing programs, ensuring continuity and resilience against disruptions. Candidates should have a Bachelor's degree in Computer Science or similar, proven experience in disaster recovery testing, and strong...

  • Recovery Specialist

    hace 1 semana

    Ciudad de México Cypfer A tiempo completo

    **About Us**:- You will collaborate with other team members and ensure our team’s expertise and attention to quality is second to none.- You will strive to find innovative ways, processes and tools to deliver on objective, faster and at a higher quality while focusing on maximizing revenue generator for the company.- The team you will be a contributing...