Customer Service
hace 3 semanas
Apply locations: Americas, US-FL, Orange City 155, CSL Plasma
Time Type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: R-204323
Job Description SummaryResponsible for preparing the donor, donor area, and equipment for the pheresis process.
Main Responsibilities- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances, and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains a clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor, and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
High school diploma or equivalent required.
ExperienceMinimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience.
Must be able to perform basic math calculations.
Working Conditions (Physical & Mental Requirements)- Ability to understand, remember and apply oral and/or written instructions.
- Ability to understand and follow basic instructions and guidelines.
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time.
- Reach, bend, kneel and have a high level of manual dexterity.
- Occasionally be required to lift and carry up to 25 pounds.
- Fast-paced environment with frequent interruptions.
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
- Required to work overtime and extended hours to support center operational needs.
Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
Please note, we may not have an immediate need at the present time; however, we are always interested in speaking to well-qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.
Our BenefitsCSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit CSL Benefits.
About CSL PlasmaCSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.
We want CSL to reflect the world around usAs a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.
Do work that matters at CSL Plasma #J-18808-Ljbffr-
Customer Service Representative
hace 1 semana
Chihuahua, Chihuahua, México Scania Nederland B.V. A tiempo completoCustomer Service RepresentativeWe are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients.Main Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide solutions to customer...
-
Customer Service Representative
hace 4 semanas
Chihuahua, Chihuahua, México Autozone A tiempo completo**Job Summary:**As a Customer Service Agent at Autozone, you will be responsible for handling customer inquiries and concerns in a professional and courteous manner. You will provide accurate and timely information to customers, process orders, and resolve issues in a fair and efficient manner.**Key Responsibilities:**Provide exceptional customer service...
-
Customer Service Agent
hace 5 meses
Chihuahua, México BACK OFFICE DE CHIHUAHUA A tiempo completo**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Chihuahua,capital -Chihuahua, Chihuahua**: This client is looking for Customer Service Representatives who will be handling incoming calls from the front desk of medical offices. The main requirements for this client are: 1) A very proficient level of English with as native an accent as possible and with...
-
Customer Service Representative
hace 2 semanas
Chihuahua, Chihuahua, México Fedex Express Lac A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring seamless delivery of our services.Key...
-
Medical Customer Service Team Lead
hace 2 semanas
Chihuahua, Chihuahua, México Allied Customer Solutions A tiempo completo**Allied Customer Solutions** busca un Supervisor de Servicio al Cliente Médico para ayudar y manejar un equipo que trabaja con nuestros muchos clientes estadounidenses. Buscamos un perfil que se desenvuelva bien en entornos dinámicos y tenga experiencia previa como Supervisor de Centro de Llamadas.**Responsabilidades**:Acumplir objetivos del departamento...
-
Customer Service
hace 5 meses
Chihuahua, México ELECTROCOMPONENTES DE CHIHUAHUA A tiempo completoFounded in 1953, Electrical Components International (ECI) is one of the world’s leading suppliers of electrical distribution systems, control box assemblies, and other critical engineered components for diversified markets. With 25,000 employees and 40 global manufacturing locations, ECI is the trusted partner to market leaders with 500+ customers. At...
-
Customer Service Agent
hace 4 semanas
Chihuahua, México AutoZone A tiempo completo**Summary**: Handle Customer contacts from different channels to provide and process information in response to inquiries, concerns and requests about products, services and general information from the different segments handled in the department. Creates performance reports and provides mentoring to new agents or agents that have been recently trained in a...
-
Bilingual Customer Service Representative
hace 2 semanas
Chihuahua, Chihuahua, México Cs Enterprises At Connectnet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Chihuahua, Chihuahua**:**Bilingual Customer Service Representative (Home Office) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Customer Service Team Lead
hace 3 semanas
Chihuahua, Chihuahua, México Autozone A tiempo completoJob Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Autozone. As a key member of our Call Center team, you will be responsible for leading a team of customer service representatives and ensuring that all phases of customer support are properly coordinated, monitored, logged, tracked, and resolved.Key...
-
Customer Service Team Lead
hace 2 semanas
Chihuahua, Chihuahua, México Autozone A tiempo completo**Job Summary**As a Customer Service Team Lead at Autozone, you will be responsible for overseeing the day-to-day operations of our call center team. This includes monitoring the work of team leaders, providing guidance and direction, and writing project plans to ensure seamless service delivery.**Key Responsibilities**Administer career tracking and growth,...
-
Bilingual Customer Service Representative Home
hace 2 semanas
Chihuahua, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Chihuahua, Chihuahua**: **Bilingual Customer Service Representative (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...
-
Customer Service Team Leader
hace 3 semanas
Chihuahua, Chihuahua, México Autozone A tiempo completo**Job Summary:**As a Customer Service Team Leader at Autozone, you will be responsible for overseeing the Call Center staff and ensuring the efficient and effective resolution of customer issues. You will be responsible for coordinating, monitoring, and tracking customer support activities, as well as assigning personnel to various operations and directing...
-
Customer Service Representative
hace 2 semanas
Chihuahua, Chihuahua, México Back Office De Chihuahua A tiempo completo**Vacante para la empresa Back Office De Chihuahua**:We are looking for a skilled Customer Service Representative who will handle incoming calls from the front desk of medical offices. The ideal candidate will have a very proficient level of English and excellent reading comprehension skills.**Requirements**:- 2-3 years of customer service experience...
-
Practicante de Customer Service
hace 2 meses
Chihuahua, México ELECTROCOMPONENTES DE CHIHUAHUA A tiempo completoPLANTAS AMERICAS. INDISPENSABLE CONVENIO EMPRESA - ESCUELA MANEJO DEL IDIOMA INGLES ELECTROCOMPONENTES TE ESTA BUSCANDO PARA EL ÁREA DE CUSTOMER SERVICE CARRERAS DE ING. INDUSTRIAL, LIC. ADMINISTRACIÓN O A FIN. PLANTA UBICADA EN COMPLEJO INDUSTRIAL AMÉRICAS BECA SEMANAL EL 85% DE NUESTROS PRACTICANTES SE QUEDAN LABORANDO! EMPIEZA TU CARRERA Y...
-
Customer Service Representative
hace 2 semanas
Chihuahua, Chihuahua, México Electro Componentes De México S.A. De C.V. A tiempo completoThe primary goal of this role is to provide exceptional customer support to a designated list of customer accounts. Key responsibilities include:Maintenance and Understanding of Customer Demands• Analyze customer demands for errors and changes, ensuring timely communication with internal and external stakeholders• Develop and maintain accurate demand...
-
Customer Service
hace 5 meses
Chihuahua, México Electro Componentes de México S.A. de C.V. A tiempo completoThe main objective of the **_Material Customer Service_** is to provide customer support to a set list of customer accounts. Has three main focus areas: - Maintenance and understanding of customer demands - Managing customer shipments - Managing communication around areas that impact demand and/or shipments **Your Responsibilities**: - Daily maintenance...
-
Customer Service
hace 2 meses
Chihuahua, México Electro Componentes de México S.A. de C.V. A tiempo completoThe main objective of the _**Material Customer Service**_ is to provide customer support to a set list of customer accounts. Has three main focus areas: - Maintenance and understanding of customer demands - Managing customer shipments - Managing communication around areas that impact demand and/or shipments **Your Responsibilities**: - Daily maintenance...
-
Bilingual Customer Service Agent
hace 2 meses
Chihuahua, México BACK OFFICE DE CHIHUAHUA A tiempo completo**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Av Universidad -Chihuahua, Chihuahua**: Hi, We currently have a vacancy to offer you for a Customer Service Representative, they are clients who call to make medical appointments. It is necessary to have an ADVANCED English level. WHAT WE OFFER? WE START ON MONDAY,sept 23rd GROSS salary of 16,800 mxn...
-
Practicante de Customer Service
hace 2 semanas
Chihuahua, México ELECTROCOMPONENTES DE CHIHUAHUA A tiempo completoELECTROCOMPONENTES ESTA BUSCANDO PRACTICANTES PARA EL ÁREA DE **CUSTOMER SERVICE** **Esta área se encarga de dar atención a los clientes más importantes de la empresa, trabajando de manera anticipada en sus requerimientos de producción, solucionando problemáticas y buscando activamente mejores condiciones de entrega que aseguren la permanencia y...
-
Customer Service Representative
hace 3 semanas
Chihuahua, Chihuahua, México Csl Plasma Inc. A tiempo completoJob Title: Customer Service RepresentativeAt Csl Plasma Inc., we are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our donor support team, you will play a critical role in ensuring the smooth operation of our pheresis process.Key Responsibilities:Prepare the autopheresis machine for the...
