2022-j20518 - Service Desk - L2

**¿Quiénes somos?**Intecfra, empresa dedicada al giro de venta y arrendamiento de equipo de cómputo y soluciones de TI en general, se encuentra en búsqueda de talento para su área de Mesa de Servicios. Únete al equipo como**:Ingeniero Service Desk**.**Funciones y actividades**:- Atención de incidentes y requerimientos en plataformas de Virtualización...

**Service Desk Bilingue ( Presencial/ Zapopan )**Empresa importante a nível nacional solicita:- Agente de Service Desk Bilingüe ( Presencial / Zapopan )- *Bachillerato terminado ( Con certificado )- *Inglés Avanzado*Experiência comprobable en call center ( Service Desk):- Conocimietos en : Microsoft Outlook, AD, servidor Win, sistema operativo Windows,...

We are looking for an IT Service Desk to implement new and existing customer basic Managed Services. As our IT Service Desk, you will work with customers, vendors, and the assigned project manager to ensure managed networking services are deployed to support customers’ business needs. Qualifications: - English Proficiency - 2+ years of customer support...

ResponsibilitiesJOB DESCRIPTIONAct as part of the Global Service Desk as L2 technical support, adhere to and observe all the processes and procedures designed for the functionProvide rapid intake, triage, stabilization, and coordinated escalation for customer incidentsTriage customer requests and engage appropriate technical teams and experts, following the...

**SERVICE DESK ROLE**- Knowledge in Microsoft Outlook, AD, Win server, Windows OS, Networking concepts, PC hardware components and its functionalities. Networking Concepts, Basic Troubleshooting and diagnostics- English communication skills without any MTI (Off-Shore)- A clear understanding of incident management processAbout Job ProfileOpening for: Service...

Provide hardware, software, and network problem diagnosis and resolution via phone, email, chat, and remote desktop support.Route and escalate issues to internal Level 2 and Level 3 support teams as required.Coordinate and manage relationships with external vendors and service providers for problem resolution.Use the Incident Management System to log, track,...

We are looking for your talent. If you have worked as the following positions we can consider your skills: Ticket Support Service Desk Technical Support Customer On-Site Guadalajara 3 to 4 years Top $55,000 1 - Application Support Knowledge - Batch Job Monitoring and Troubleshooting - SQL knowledge - Familiar with Unix commands - Experience working in...

Andares ZoneKey ResponsibilitiesProvidehardware, software, and network problem diagnosis and resolutionvia phone, email, chat, and remote desktop support.Respond to and managetickets, calls, and instant messages, ensuring proper documentation and timely closure.Route and escalate issues tointernal Level 2 and Level 3 support teamsas required.Coordinate and...

Andares ZoneKey Responsibilities- Provide hardware, software, and network problem diagnosis and resolution via phone, email, chat, and remote desktop support.Respond to and manage tickets, calls, and instant messages, ensuring proper documentation and timely closure.Route and escalate issues to internal Level 2 and Level 3 support teams as...

Andares ZoneKey ResponsibilitiesProvide hardware, software, and network problem diagnosis and resolution via phone, email, chat, and remote desktop support.Respond to and manage tickets, calls, and instant messages , ensuring proper documentation and timely closure.Route and escalate issues to internal Level 2 and Level 3 support teams as required.Coordinate...