Chemical Customer Experience Management
hace 2 semanas
**Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**:Customer Experience, Americas is responsible for building and managing the CustomerExperience Team based in Mexico City. He/she will help build the Customer Experience Team whic will support all the Americas Order Intake, Preferred and Regular customers.Manager, Customer Experience, Americas provides professional knowledge of building customerservice and customer experience teams which support all countries in the Americas. He/She helps the Customer Experience Team Leaders, Supervisors, and Trainers to optimize the customerCustomer Experience, Americas is responsible for an optimum level of customer service in his/her respective area and in alignment with other geographical sales areas in the Americas.Manager, Customer Experience, Americas networks with other functions to achieve win-win between customer needs and company targets.Manager, Customer Experience, Americas is responsible for yearly target setting and development discussions carried out with the Customer Service Team Leaders and Customer Experience Managers according to the Personal Performance Review process.Manager, Customer Experience, Americas will report to the Sr. Manager, Customer Experience, Americas.Responsibilities / Main Tasks- Build and collaborate on a team structure in Mexico City that will support all CustomerExperience in the Americas for Preferred and Regular customer segments, as well as Order Intake for all customers in the Americas- Leading and supporting the proactive activities of the teams**Nível de educación deseada**:Superior - cursando**Nível de experiência deseada**:Nível Experto**Función departamental**:Atención al cliente**Industria**:Productos Químicos
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Customer Experience Management
hace 3 días
Miguel Hidalgo, México Nex A tiempo completo**Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**: Customer Experience, Americas is responsible for building and managing the Customer Experience Team based in Mexico City. He/she will help build the Customer Experience Team whic will support all the Americas Order Intake, Preferred and Regular customers. Manager, Customer Experience,...
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Director de Customer Experience
hace 4 semanas
Miguel Hidalgo, México Nex A tiempo completo**Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**:**Responsibilities**:- Analyze the customer requirements of each business (US, Mexico) and support the sales offer coordinate with planning, logistic, finance, operation, quality and all the areas related to conclude and full fill the customer requirements avoiding claims and losses in all...
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Customer Experience Supervisor
hace 2 semanas
Miguel Hidalgo, Ciudad de México The Lubrizol Corporation A tiempo completoThis position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence.It is responsible for retaining skilled and trained personnel within the team,...
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Customer Experience Zendesk
hace 3 semanas
Miguel Hidalgo, México GRUPO TRUPER A tiempo completoOBJETIVO DEL PUESTOLlevar a cabo las configuraciones, desarrollos, adecuaciones para implementar, maximizar y optimizar el funcionamiento de los sistemas de Contact Center y customer experience para generar valor a las áreas de negocio atreves de los sistemas de TI.**Requisitos**:Licenciatura o Ingeniería en Sistemas, Ingeniería industrial o a fin4 años...
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Lider Customer Experience
hace 4 semanas
Miguel Hidalgo, México BAJA FERRIES A tiempo completo¡Únete a nuestro equipo como: Lider Customer Experience!Escolaridad: Licenciatura Marketing/ Comunicación/ Turismo/ Desarrollo de negocios.Mínimo 5 años de experiência en:- Manejo de herramientas de medición de experiência del cliente.- Manejo de Software CRM.- Diseño de Customer Journey Mapping.- Análisis de datos de satisfacción y KPI´S-...
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Lider Customer Experience
hace 6 días
Miguel Hidalgo, México BAJA FERRIES A tiempo completo¡Únete a nuestro equipo como: Lider Customer Experience! Escolaridad: Licenciatura Marketing/ Comunicación/ Turismo/ Desarrollo de negocios. Mínimo 5 años de experiência en: - Manejo de herramientas de medición de experiência del cliente. - Manejo de Software CRM. - Diseño de Customer Journey Mapping. - Análisis de datos de satisfacción y KPI´S -...
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Customer Experience Manager Sr
hace 2 semanas
Miguel Hidalgo, México Nex A tiempo completo**Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**:Customer Experience Manager, Americas is responsible for building and managing the CustomerExperience Team based in Mexico City. He/she will help build the Customer Experience Team whic will support all the Americas Order Intake, Preferred and Regular customers.Manager, Customer Experience,...
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Customer Experience Manager Senior
hace 2 semanas
Miguel Hidalgo, México Nex A tiempo completo**Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**:Customer Experience Manager, Americas is responsible for building and managing the CustomerExperience Team based in Mexico City. He/she will help build the Customer Experience Team whic will support all the Americas Order Intake, Preferred and Regular customers.Manager, Customer Experience,...
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Customer Experience
hace 2 semanas
Miguel Hidalgo, México HRM CONSULTING MX A tiempo completo**Estamos buscando a un Customer Experience** Somos una empresa queestá en búsqueda de una persona que lidere la experiência del cliente de punta a punta: desde estrategia hasta la ejecución. El reto es grande, pero el impacto también. ¿Qué harás? - Diseñar e implementar la estrategia de Customer Experience a nível compañía. - Mejorar...
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Project Manager Area Customer Experience
hace 2 semanas
Miguel Hidalgo, México The International Business Hub A tiempo completo**Vacante para la empresa The International Business Hub en Polanco -Miguel Hidalgo, Ciudad de México**:Somos una firma con doce años de experiência en procesos de Desarrollo de negocio, representación comercial e internacionalización en todos los sectores del Mercado Latinoamericano.The International Business Hub, surge como respuesta a la necesidad de...
