Supervisor de Call Center

**Looking for an Experienced Tax Campaign Supervisor and Operations Manager for a Call Center in Tijuana**Work as a supervisor and Operations Manager for the Tax Debt Sales Team for one a well known leader in the Tax Servicing Industry in the USA.Manage the operation and team of talented salesman in Tijuana's Fast Growing Call Center in Zona Rio.Help the team reach the sales goals and achieve campaign objectives through an enthusiastic and professional work attitude.The person fit for this role will be responsible for the Sales agent success and will ensure to create, manage and grow a winning team.Help your team with the tools, training and resources to track and reach a goal of 8 to 10 new closed sales per week.Salary**:Starting at $6,000 Weekly Pay + $2,000 Weekly Bonuses + $1,000 Biweekly Bonus + Commission Structure after 3 months + Law Benefits****Job in Zona Rio, Tijuana**We're looking for a person of any age with wide experience in Call Center Sales and Customer Service campaigns as well as Supervisor/Manager experience.**We are looking for a leader to drive the team's success.**Other than Experience and leadership, these are the requirements:- **US Tourist VISA**- Available to Travel in the US for Training- Experience in US Taxes or US Accounting work- Written and Spoken English- Excellent Computer Skills- Self Motivated, Money Driven Attitude- CRM System and Platforms Experience- Effective Communication Skills**Benefits of working as a Tax Debt Sales Supervisor in a Call Center in Tijuana**We're a fast growing call center in Tijuana with a large team and even larger dreams.Working with us is working at a company with huge professional and economic growth opportunities.Be part of a Tax Campaign, travel to the Chicago headquarters to learn about Tax Debt and other IRS topics in order to drive your Sales Team Success.Earn a competitive salary and a great commission structure while enjoying the company's benefits.**These are the perks of working with us**:- Base Weekly Salary of $6,000 MXN Net Pay- Additional $2,000 MXN Weekly Bonus for the first 3 months- Additional $1,000 MXN Biweekly Retention Bonus- Earn More on Commission Structure after first three months- Travel for Training with all expenses covered- Work Monday to Friday and enjoy Weekends Off- Full Law BenefitsActividades de la Vacante- Collaborate with a team of several sales managers who have different and separate responsibilities, but common goals of the company mentioned above.- Help build and manage an initial team of 5 sales representatives.- Prepare for an increased number of sales staff to account for ambitious growth. Target 15-20 additional sales hires.- Help maintain a sales culture of teamwork, determination and respect by living up to those values every day and ensuring that the sales team does the same.- Lead efforts to increase productivity and efficiency through active monitoring of new leads, follow-ups, and appointments.- Report on sales metrics to spot inefficiencies and suggest improvements- Manage the flow of leads through a series of CRM views, reports and phone system routing- Ensures data integrity through verification of data entry in the CRM- Measures performance against goals and evaluates results- Lead team meetings to keep the team updated, informed and educated- Motivate and engage the team throughout the day, week and month through chats/calls- Liaise with the Vice President, Sales and Assistant Sales Manager to stay up to date with new campaigns, program updates, pricing and promotions- Ensure that legal compliance policies and procedures are followed- Understands the importance of managing different sales personalities and puts 100% effort into improving each sales professional**Job Location**Work in Zona Rio in a Confortable Building two blocks away from Plaza Rio.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: A partir de $34,000.00 al mesHorario:- Turno de 10 horasTipos de compensaciones:- Bono de permanencia- Bono de productividad