Billing Support Specialist Ii
hace 2 semanas
PURPOSEThe Billing Support Specialist II handles more complex inquiries and serves as a knowledge resource for peers. This role requires deeper understanding of carrier billing, dispute processes, and payment workflows, with the ability to independently resolve moderate issues and mentor Level I team members.ESSENTIAL DUTIES & RESPONSIBILITIES- Perform all duties of Specialist I with increased speed and accuracy.- Research and resolve moderately complex billing and payment issues.- Provide insight and feedback on recurring issues to inform process improvements.- Coach junior team members and assist in onboarding/training.- Proactively identify when to escalate issues or bring in specialized teams.- Ensure high-quality communication and service standards are consistently met.REQUIRED KNOWLEDGE/SKILLS/ABILITIES- Familiarity with carrier billing and dispute resolution processes preferred.- Advanced research and triage skills across multiple platforms.- Proven track record of meeting response time and quality goals.- Ability to coach and support team members effectively.QUALIFICATIONS/EDUCATION- 2-4 years in a billing, finance support, or customer-facing operations role.- High School diploma or equivalentPHYSICAL DEMANDS & WORK ENVIRONMENT**Work Environment**: Job is typically performed in a general office environment or remote.Physical RequirementsNP Not PresentO Occasional (Up to 25% of time)F Frequent (26%-74% of time)C Constant (75% or more of time)
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Billing Support Specialist I
hace 7 días
Monterrey, Nuevo León, México WWEX Group A tiempo completoPURPOSEThe Billing Support Specialist I is the first point of contact for customers and agents with billing-related inquiries. This entry-level role supports invoice copies, dispute status updates, statement requests, and general billing guidance. The Specialist ensures timely, professional, and clear communication while effectively triaging and escalating...
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Billing Specialist
hace 1 semana
Monterrey, México Blue Yonder A tiempo completo**Job Title**Billing Specialist**Location**Monterrey**Overview**Blue Yonder, Inc. (formerly JDA Software) is currently seeking a Billing Specialist to join our team.**Responsibilities**:- Process Billing from Workday- Management of customer invoicing portals- Gain understanding of the multiple product types- Learn the contract entry system- Process special...
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Billing Specialist
hace 2 semanas
Monterrey, México Blue Yonder A tiempo completoJob Title Billing Specialist Location Monterrey Overview Blue Yonder, Inc. (formerly JDA Software) is currently seeking a Billing Specialist to join our team. **Responsibilities**: - Process Billing from Workday - Management of customer invoicing portals - Gain understanding of the multiple product types - Learn the contract entry system - Process...
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Billing Support Specialist I
hace 3 semanas
Monterrey, México Worldwide Express A tiempo completoPURPOSEThe Billing Support Specialist I is the first point of contact for customers and agents with billing-related inquiries.This entry-level role supports invoice copies, dispute status updates, statement requests, and general billing guidance.The Specialist ensures timely, professional, and clear communication while effectively triaging and escalating...
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Entry-Level Remote Billing Support Specialist
hace 3 semanas
Monterrey, México Worldwide Express A tiempo completoA logistics firm in Monterrey is hiring a Billing Support Specialist I to serve as the first point of contact for customers with billing inquiries.This entry-level position demands strong communication skills and a customer-first approach.Responsibilities include handling invoice inquiries, providing dispute guidance, and maintaining accurate...
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Billing Support Specialist I
hace 4 días
Monterrey, N. L., México WWEX Group A tiempo completoPURPOSEThe Billing Support Specialist I is the first point of contact for customers and agents with billing-related inquiries. This entry-level role supports invoice copies, dispute status updates, statement requests, and general billing guidance. The Specialist ensures timely, professional, and clear communication while effectively triaging and escalating...
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Billing and Collection Specialist
hace 1 semana
Monterrey, México Hexaware Technologies A tiempo completo**Hexaware** is a global technology and business process services company. Our 31,000+ Hexawarians wake up every day with a singular purpose: to _create smiles through great people and technology_. With 54 offices in 28 countries, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build,...
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Billing Specialist
hace 3 semanas
Monterrey Centro, México Neurology Company A tiempo completo**Key Responsibilities**:Billing Operations: Process and submit medical claims to insurance companies and patients. Verify patient info, insurance coverage, and medical codes (CPT, ICD-10, HCPCS).Insurance Coordination: Follow up on unpaid or denied claims, investigate claim rejections, and resubmit or appeal claims as needed.Payment Posting &...
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Night Shift Customer Support Specialist Ii
hace 3 semanas
Monterrey, México Uber Freight A tiempo completoA leading logistics enterprise in Monterrey is seeking a Customer Support Specialist II for the 4x4 third shift.This role involves resolving delivery issues through effective communication and problem-solving while maintaining a professional relationship with carriers and customers.The ideal candidate must have advanced English skills and either two years of...
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Senior Billing Specialist
hace 3 semanas
Monterrey, México Jumpcloud A tiempo completo**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.****About JumpCloud**JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization.With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their...
