2022-j20131 - Service Desk Freshers

Overview Job Title: Service Desk Freshers Location : Guadalajara, Mexico Job Description: Accept & registers Service Calls Classify Service Calls according to the specified options Execute 1st attempt to solve the Service Call Refer Service Call to the appropriate Resolution Owner Support Group Tracks the progress of an owned Service Call during entire...

We are a leading global information technology; consulting and business process Services Company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of...

If you're looking for a stable and attractive income (to convey by phone), with a hybrid work modality, this job is for you!All you require is:- Basic technical computer skills.- Previous Customer Service Experience.- Fluent english (written and spoken)Trainning is paid in full from the day you sign the contract!Please add your Resume. All interviews are...

OverviewJob Title: Service Desk L2Location: Guadalajara, MexicoFull TimeJob description:- Provide hardware / software / network problem diagnosis / resolution via videocall for customer’s end users- High school (B.Sc. or Diploma)- 2 year of experience help desk, customer service, and support experience with problem solving involving hardware, software, and...

Overview Job Title: Service Desk L2 Location: Guadalajara, Mexico Full Time Job description: - Provide hardware / software / network problem diagnosis / resolution via videocall for customer’s end users - High school (B.Sc. or Diploma) - 2 year of experience help desk, customer service, and support experience with problem solving involving hardware,...

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

**Job Description**: - ** - Job Title: Service Desk Analyst - Req Id: 100967 - City: Guadalajara - State/Province: Jalisco - Posting Start Date: 10/14/25 - Job Description: **Role**: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...

We are looking your talen as a service desk it is a bilingual and on site possition **Job description**: - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving...

**Service Desk Analyst Responsibilities**:- Testing and analyzing IT system and software performance.- Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.- Avoiding service interruptions by performing system installations, updates, and maintenance procedures.- Preparing training manuals and FAQ materials for...

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...